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Online Travel Update: CWT teams with Booking.com for Business, Uber takes flight bookings to the UK, and Expedia unveils new B2B...

Welcome to our weekly Online Travel Update. Expedia’s many announcements at its Explore 23: Connect conference this past week garnered most of the industry headlines, while Uber moved closer to becoming a full online travel...more

Online Travel Update: Hyatt acquires Mr. and Mrs. Smith, Washington passes privacy legislation, and Choice Hotels joins GroupSync...

Our weekly Online Travel Update for the week ending April 28, 2023, is below. It was another relatively quiet week in the online travel industry, with Hyatt garnering much of the attention with its end of week announcement...more

Online Travel Update: Ryanair fights back against scraping of fares while Booking.com's purchase of ETraveli is under review...

This week’s Update features a variety of stories, including updates on Ryanair’s attempts to stop platforms’ scraping of fares and other content from its website. We will continue to keep monitor Ryanair’s claims against...more

Online Travel Update: OTAs Regain Majority Share, Hoteliers Need to Act Like Retailers, and TripAdvisor's Transparency Report

As evidenced by the stories in this week’s Update, this past week was a relatively quiet week in online travel. Not surprisingly, many of this past week’s headlines featured the recent report by Phocuswright suggesting that...more

Online Travel Update: Expedia Integrates ChatGPT, EU Commission's 2022 Policy Initiatives, Lufthansa's Cloopio, and Kayak's Change...

This week’s Update features the obligatory Expedia / ChatGBT story as Expedia garnered most of this past week’s industry headlines with its announced integration of ChatGBT into its iOS application. For those of you following...more

Online Travel Update: New Federal Legislation Targets Junk Fees, Booking.com Redesigns Search Results with AI, American Airlines...

This week’s Update features an important update from my partner Eryn Hoerster on recently proposed federal legislation designed to reign in alleged drip pricing abuses. Readers of our Update know that we’ve featured several...more

Online Travel Update: Antitrust Updates from the European Union and South America

This week’s Update features two anti-trust / competition law updates from the EU (the Netherlands) and South America (Chile). Enjoy....more

Online Travel Update: Online Group Booking Platforms Evolve, Travel Influencers Effect on Social Commerce

This week’s Update features a heavy dose of online group booking platforms and an interesting report on the growing importance of social media and in particular, travel influencers. Enjoy....more

Online Travel Update: Highlights from Booking Holdings’ Latest Earnings Release

This week’s Update features another heavy dose of earnings-related stories, including details from last week’s Booking Holdings release. If you are interested, we’ve linked below a copy of the transcript from Booking.com’s...more

Online Travel Update: Intermediaries Regain Ground in Latest Hotel Booking Trends Report

Our weekly Online Travel Update for the week ending February 17, 2023, is below. This week’s Update features a number of stories coming out of last week’s quarterly earnings releases by several of the largest online travel...more

Online Travel Update: Expedia’s Loyalty Program Posts Strong Gains

Our weekly Online Travel Update for the week ending February 10, 2023, is below. This past week saw the beginning of quarterly earnings releases by the major platforms, with Expedia and its meta search platform, Trivago,...more

Online Travel Update: Biden Calls for Legislation Limiting Unfair Fees

Our weekly Online Travel Update for the week ending February 3, 2023, is below. This week’s Update features of number of stories detailing the Biden Administration’s growing efforts to address “unfair” fees, including hotel...more

Online Travel Update: Google Updates Upcoming

Our weekly Online Travel Update for the week ending Sunday, January 27, is below. This week’s Update provides updates on both DOT’s and FTC’s recent rulemaking efforts around “hidden” industry fees. Enjoy....more

Online Travel Update: Are Cruise Passengers Ready to Book on Online Platforms?

Our weekly Online Travel Update for the week ending January 20, 2023, is below. A new online cruise booking platform garnered most of the attention this past week, together with announcements regarding the continuing...more

Online Travel Update: OTAs’ Loyalty Ambitions Continue to Evolve

Our weekly Online Travel Update for the week ending January 13, 2023, is below. This week’s Update features an interesting update on OTAs’ current loyalty programs and future ambitions and the recent (somewhat concerning)...more

Online Travel Update: Booking.com and Expedia Mobile Apps Fare Well in 2022

Our first weekly Online Travel Update for 2023 is below. With many still celebrating the recent holidays, last week remained rather quiet in the online travel world. Enjoy....more

Online Travel Update: 2022 Year in Review

Happy New Year! We are once again providing a roundup of some of the major developments and trends in the online travel industry that caught our attention this past year. Wishing everyone a successful 2023....more

Online Travel Update: DOT Extends Comment Period for Proposed Rule on Airline Ancillary Fees

Our weekly Online Travel Update for the week ending December 23, 2022, is below. As our short list of stories highlights, last week was a relatively quiet week in the online distribution world. Enjoy....more

Online Travel Update: Airbnb’s Adoption of All-In Pricing Is Official

Our weekly Online Travel Update for the week ending December 16, 2022, is below. This week’s Update includes updates and additional details on several stories we’ve featured previously, including Airbnb’s new all-in pricing...more

Online Travel Update: American Express Announces Investment in Selfbook

Our weekly Online Travel Update for the week ending Friday, December 9, 2022, is below. Payments again feature prominently in this week’s Update as American Express (not to be outdone by Mastercard’s recent announcement)...more

Online Travel Update: Australian Treasury Re-Examines Narrow Parity Provisions

Our weekly Online Travel Update for the week ending December 2, 2022, is below. This week’s Update features an important update on distributors’ use of so-called narrow parity provisions in Australia and takes a closer look...more

Online Travel Update: Expedia Partners with Payment Application Afterpay

Our holiday-shortened weekly Online Travel Update for the week ending Friday, November 25 is below. This week’s Update features (again) multiple stories on booking platforms planned roll out of new payment tools. We’ve also...more

Online Travel Update: Phocus Wire’s Hot 25 Travel Startups

Our weekly Online Travel Update for the week ending Friday, November 18, 2022, is below. This week’s Update includes Phocus Wire’s annual listing of its Hot 25 Travel Startups. The list always provides an interesting glimpse...more

FTC Advanced Notice of Proposed Rulemaking Regarding Junk Fees and Drip Pricing; January 9, 2023 Comment Deadline

The Federal Trade Commission (FTC) recently issued an Advance Notice of Proposed Rulemaking (ANPR) regarding its intent to promulgate rules on so-called “drip pricing” and “junk fees.” The anticipated rulemaking may not be...more

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