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The 2024 Masters Conference in Chicago: A Comprehensive Recap

Since the inaugural Masters Conference in Washington DC in 2006, I have cherished how these conferences create a space for community engagement, learning from timely educational content, and exchanging ideas on how to improve...more

How to Evaluate Technologies and Companies for Public Records/FOIA Requests

(This is the fifth and final blog in a five-part series on streamlining public records request response.) When starting the journey in changing your processes around managing these requests, it can be like a hiker...more

Improving Processes to Streamline Public Records/FOIA Request Response

(This is the fourth blog in a five-part series on streamlining public records request response.) Managing Freedom of Information Act (FOIA) or similar public records requests in State or Local government agencies is a...more

Key Takeaways on eDiscovery/eDisclosure, Info Governance and Collaboration from The Master’s Conference in London

Exceeding Corporate Client Expectations - The first session of the conference, moderated by Richard Clark from CloudNine, focused on introducing new ways of deepening the relationship between corporate in-house and outside...more

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