April 28, 2023

New York AG’s Office Offers Businesses Tips for Securing Consumer Data

Lori Kalani, Bernard Nash

Cozen O'Connor

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Cozen O'Connor

New York AG Letitia James released a guide for businesses with tips to keep consumers’ personal data secure based on common data security failures that the OAG identified in recent investigations.
The guide provides data security recommendations for businesses, such as using multi-factor authentication, encrypting sensitive customer information, deleting or disabling unnecessary accounts, ensuring that businesses’ service providers use reasonable security measures, and providing sufficient notice to customers in the event of unauthorized access.
We have previously covered AG James’ ongoing efforts to ensure consumer data security, including a $1.9 million settlement with online fashion retailer Zoetop Business Company, Ltd. In October 2022, and we provided a summary on an all-day symposium hosted by the Illinois AG’s office covering similar best practices and expectations of businesses regarding the safeguarding of consumer data and what to do in the event of a breach.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.