The Telephone Consumer Protection Act regulates the use of auto/predictive dialers, which are used to initiate faxes, prerecorded voice messages, and SMS text messages. But a federal court in the Western District of Wisconsin...more
5/10/2013
- Robocalling TCPA
The Better Business Bureau has announced that it has expelled its Southern California chapter following years of allegations that the local unit fostered a "pay for play" environment, requiring businesses to pay membership...more
3/27/2013
- Better Business Bureau Fraud Pay-To-Play
The Consumer Financial Protection Bureau has announced its intention to oversee the nation's largest nonbank loan servicers, which service more than one million accounts each year, in the higher education loan market. While...more
3/27/2013
- CFPB Dodd-Frank Loan Servicing Student Loans
The Federal Trade Commission has released its annual report listing the top consumer complaint categories for 2012. Identity theft once again topped the list, representing 18 percent of consumer complaints. The overall number...more
3/11/2013
- Credit Cards Debt Collection Fraud FTC Identity Theft
Filling the vacancy left by outgoing chair Jon Leibowitz, President Barack Obama named Edith Ramirez as the next head of the Federal Trade Commission. As a current commissioner, Ramirez, who was first appointed and confirmed...more
3/6/2013
- Barack Obama Edith Ramirez FTC
The Federal Communications Commission (FCC) has approved and published its amended Telephone Consumer Protection Act (TCPA) regulations on telemarketing calls, many of which go into effect in 2013. These updates to the TCPA...more
1/11/2013
- Consent FCC FTC Opt-Outs TCPA Telemarketing
The Consumer Financial Protection Bureau (CFPB) has announced that it is adding the largest entities in the debt collection industry - those with $10 million or more in "annual receipts" - to the category of "larger...more
11/12/2012
October was an active month in the Ninth Circuit for actions under the Telephone Consumer Protection Act (TCPA). In our client alert last week, we discussed the Ninth Circuit's October 12, 2012, decision in Meyer v. Portfolio...more
11/12/2012