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Ninth Circuit Confirms: Text Messages Are NOT “Prerecorded Voice Messages” Under TCPA

On August 8, 2023, the Ninth Circuit Court of Appeals issued a substantial win for Telephone Consumer Protection Act (TCPA) defendants in a case of first impression styled Trim v. Reward Zone. In the aftermath of Facebook,...more

Talk to the Machine! AKA Revoking TCPA Consent by “Talking” to a Pre-Recorded Message

Can a TCPA plaintiff revoke consent to be contacted by “talking” to a pre-recorded message? Probably not. But this is the theory advanced by serial pro se litigant Na’eem Betz in Betz v. Synchrony Bank, currently pending in...more

California Court of Appeal Calls Into Question Evidentiary Value of Electronic Signatures

On January 19, 2023, the California Court of Appeal, First District, Division 4, issued a troubling decision regarding the evidentiary value of electronic signatures in Iyere v. Wise Auto Group. First, a caveat. The...more

Callers Beware: Court Finds Avatar Technology Is Subject To TCPA Regulation

Avatar technology, also sometimes referred to as “soundboard technology,” provides an interactive experience for telephone call recipients. Rather than simply listening to an entirely pre-recorded message, recipients can...more

12/29/2022  /  Avatar , Popular , TCPA , Technology , Telemarketing

Neither Confusion nor Expense of Retaining Counsel Sufficient for Article III Standing in FDCPA Case

The U.S. Supreme Court’s 2016 decision in Spokeo Inc. v. Robins was a game-changer. That decision single-handedly raised the bar for a plaintiff alleging a violation of a consumer protection statute such as the Fair Credit...more

Federal Court Standing Decision May Spark Trend In Consumer Protection Action Filings In State Court

The U.S. Supreme Court’s 2016 decision in Spokeo Inc. v. Robins was a game-changer. That decision single-handedly raised the bar for a plaintiff alleging a violation of a consumer protection statute such as the Fair Credit...more

When Might a Plaintiff Argue Against Their Own Article III Standing in a Consumer Protection Action?

ARTICLE III STANDING- The U.S. Supreme Court’s 2016 decision in Spokeo Inc. v. Robins was a game-changer. That decision single-handedly raised the bar for a plaintiff alleging a violation of a consumer protection statute...more

California Brings Licensing and Oversight to Consumer Debt Collectors

On September 25, 2020, California Gov. Gavin Newsom signed S.B. 908, enacting the Debt Collection Licensing Act (DCLA). The DCLA will take effect on January 1, 2022, but proposed regulations will begin to roll out soon. ...more

California Court of Appeal Holds Banks Owe Depositors No Duty to Monitor Other Depositor’s Accounts

The California Court of Appeal, Fourth District, recently issued a much-needed opinion that closed a gap in existing case law regarding duties owed by banks to its depositors. It has long been the rule that banks owe no duty...more

Expect an Uptick in Employee Embezzlement Following COVID-19 Lockdowns

As businesses across the country begin to reopen in the wake of COVID-19, they should prepare for an anticipated surge of embezzlement schemes by employees — and banks and financial institutions should prepare for a surge of...more

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