The Federal Trade Commission's Cooling-Off Rule has been around since 1972 (it became effective in 1974), but generally has been a non-issue for dealers until the Coronavirus pandemic when dealers were forced to conduct...more
6/24/2020
/ Automotive Industry ,
Automotive Loans ,
Best Practices ,
Car Dealerships ,
Compliance ,
Contract Negotiations ,
Contract Termination ,
Cooling-Off Rule ,
Coronavirus/COVID-19 ,
Disclosure Requirements ,
Federal Trade Commission (FTC) ,
Lenders ,
Remote Sales Transactions ,
Salespersons
This is my third article in as many months about remote sales, a topic that is suddenly hot, hot, hot with dealers and finance companies during the COVID-19 pandemic because consumers have been restricted from coming to a...more
Let's say you want to drive the vehicle a customer is interested in buying to that person's home, let the customer see and test-drive the car, negotiate the price of the car, present and offer F&I products, and then have the...more
4/21/2020
/ Automotive Industry ,
Business Closures ,
Buyers ,
Car Dealerships ,
Cooling-Off Rule ,
Coronavirus/COVID-19 ,
Federal Trade Commission (FTC) ,
Risk Assessment ,
Risk Mitigation ,
Sales Restrictions ,
Salespersons ,
Sellers ,
Social Distancing ,
Statutory Violations