As you know, the pandemic shelter-at-home orders forced the closing of dealerships across the country. I suspect that the new ways dealerships have developed to continue to move the metal have inspired some dealerships to...more
8/17/2020
/ Audits ,
Best Management Practices ,
Car Dealerships ,
Consumer Financial Protection Bureau (CFPB) ,
Coronavirus/COVID-19 ,
Disclosure Requirements ,
Federal Trade Commission (FTC) ,
Purchase Price ,
Shelter-In-Place ,
Social Distancing ,
Transparency ,
Unfair or Deceptive Trade Practices
This is my third article in as many months about remote sales, a topic that is suddenly hot, hot, hot with dealers and finance companies during the COVID-19 pandemic because consumers have been restricted from coming to a...more
Let's say you want to drive the vehicle a customer is interested in buying to that person's home, let the customer see and test-drive the car, negotiate the price of the car, present and offer F&I products, and then have the...more
4/21/2020
/ Automotive Industry ,
Business Closures ,
Buyers ,
Car Dealerships ,
Cooling-Off Rule ,
Coronavirus/COVID-19 ,
Federal Trade Commission (FTC) ,
Risk Assessment ,
Risk Mitigation ,
Sales Restrictions ,
Salespersons ,
Sellers ,
Social Distancing ,
Statutory Violations