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Menu? We Don't Need No Stinkin' Menu. Yes, You Do!

As you know, the pandemic shelter-at-home orders forced the closing of dealerships across the country. I suspect that the new ways dealerships have developed to continue to move the metal have inspired some dealerships to...more

Direct to Your Door - More Guidance on the FTC's Cooling-Off Rule

This is my third article in as many months about remote sales, a topic that is suddenly hot, hot, hot with dealers and finance companies during the COVID-19 pandemic because consumers have been restricted from coming to a...more

Be Careful with Sales Made at a Customer's Home

Let's say you want to drive the vehicle a customer is interested in buying to that person's home, let the customer see and test-drive the car, negotiate the price of the car, present and offer F&I products, and then have the...more

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