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How Rapport Can Be the Key to Unlocking Successful Mediations

Mediators are always looking for ways to bring parties together to reach settlement. Most mediators will agree that establishing rapport is the not-so-secret sauce for bringing groups together. However, that is like a mouse...more

Four Simple Tips for Managing Conflict With Family and Friends

Most days, I’m busy at work preventing or resolving conflicts in health systems, institutions of higher education, trade associations and other complex business entities. But on other days, when family and friends gather, I...more

[PODCAST] “At JAMS, we learn from each other.” How the JAMS Institute has Turned JAMS into an ADR Leader in DE&I, Ethics and...

In this podcast, JAMS Institute executive director, Rich Birke, and associate director and neutral, Deirdre Gallagher, give listeners an inside look at the training arm of JAMS. They discuss how the JAMS Institute has evolved...more

How Alternative Dispute Resolution Can Help Hospital Administrators Handle Conflicts - Hospital administration conflicts and the...

You never expected a senior leadership position at a large hospital to be simple or easy. You wanted a challenging career, and it’s an important personal goal to assist in the effective provision of medical care, but you...more

[Podcast] JAMS Solutions for Higher Education: Examining Informal Resolution of Title IX Cases

A podcast from JAMS featuring Hon. Jane Cutler Greenspan (Ret.) and Richard Birke discussing Title IX adjudication and how JAMS Solutions can benefit higher education institutions in resolving campus disputes - In this...more

[PODCAST] Higher Education: Title IX Adjudication and How JAMS Solutions Can Help

A podcast from JAMS featuring Hon. Jane Cutler Greenspan (Ret.) and Richard Birke discussing Title IX adjudication and how JAMS Solutions can benefit higher education institutions in resolving campus disputes - In this...more

[NAWJ Podcast] Technology in the Courts and in ADR: Meeting the Moment

In a recent podcast produced by the National Association of Women Judges (NAWJ), Richard Birke, executive director of the JAMS Institute, and JAMS neutrals Hon. Frank Maas (Ret.) and Hon. Elizabeth White (Ret.), president...more

As Higher Education Contemplates Its Future, New Solutions Are Needed: Facilitation Is One of Them

As a full-time tenured professor for 25 years and an instructor for more than 10, respectively, we have seen firsthand the heroic efforts of academics and administrators to handle the myriad and complex problems facing higher...more

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