For the past decade, many courts have found class action waivers in consumer contracts to be valid and enforceable under the Federal Arbitration Act. However, recently, the Allegheny Court of Common Pleas in Pittsburgh...more
It has been several months since consumers began filing lawsuits against various companies for failing to issue refunds or changing their refund policies after the COVID-19 pandemic began. ...more
Since the outbreak of COVID-19, we have seen numerous class action lawsuits filed against companies for changing their refund policies to ones that have a negative impact on consumers or for not giving full monetary refunds...more
As executives and legislatures across the country continue to take varying approaches to soften the economic and public health toll that COVID-19 leaves in its wake, the New York City Council has met the novel COVID-19 virus...more
As anticipated in a previous post, there have been at least six more consumer lawsuits filed against companies for failing to honor their pre-COVID-19 refund and cancellation policies in the past two weeks. Delta, Southwest,...more
Companies should be careful about changing their refund / cancellation policy, or not honoring their pre-COVID-19 policy. Following the outbreak of COVID-19, many companies in the hospitality industry changed their...more