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Annual Reports Consumer Complaint Management

Troutman Pepper

CFPB’s Office of Servicemember Affairs Issues Annual Report Highlighting Complaints Related to Payment App Fraud

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On June 20, the Consumer Financial Protection Bureau’s (CFPB or Bureau) Office of Servicemember Affairs published its Annual Report analyzing complaints submitted by servicemembers, veterans, and their families in 2022. The...more

Ballard Spahr LLP

CFPB issues Office of Servicemember Affairs 2019 annual report

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Earlier this month, the Office of Servicemember Affairs (OSA) released its annual report covering the Office’s activities during fiscal year 2019, which covers the period of October 1, 2018 to September 30, 2019....more

Ballard Spahr LLP

CFPB Issues 2018 Consumer Response Annual Report

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The CFPB has issued its Consumer Response Annual Report, which analyzes the approximately 329,800 complaints received by the CFPB between January 1 and December 31, 2018. ...more

Ballard Spahr LLP

CFPB issues annual FDCPA report

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The CFPB has issued its eighth annual Fair Debt Collection Practices Act report covering the CFPB’s and FTC’s activities in 2018....more

Ballard Spahr LLP

CFPB issues annual report on servicemember complaints

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The CFPB’s Office of Servicemember Affairs has released its annual report on complaints submitted to the Bureau by servicemembers....more

Ballard Spahr LLP

CFPB Ombudsman’s Office Releases Its Seventh Annual Report

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Last week, the CFPB Ombudsman’s Office released its seventh annual report covering the Office’s activities during fiscal year 2018. The Ombudsman’s Office is intended to serve as an independent, impartial, and confidential...more

Ballard Spahr LLP

CFPB issues Spring 2018 semi-annual report

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The CFPB has issued its Spring 2018 Semi-Annual Report to Congress covering the period October 1, 2017 through March 31, 2018. ...more

Seyfarth Shaw LLP

DFEH Reports Age Discrimination And Retaliation Claims On the Rise

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Seyfarth Synopsis: The California Department of Fair Employment and Housing issues a yearly report describing its complaint and litigation trends....more

Ballard Spahr LLP

CFPB issues annual complaint report

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The CFPB has issued its annual Consumer Response Report that provides an analysis of the approximately 291,400 complaints handled by the CFPB between January 1 and December 31, 2016. According to the report, complaint volume...more

Ballard Spahr LLP

CFPB issues fourth annual report on servicemember complaints

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The CFPB’s Office of Servicemember Affairs released its fourth annual report highlighting complaints submitted in 2015 by servicemembers, veterans, and their families. The report states that in 2015, the CFPB received...more

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