I received two related questions concerning assistance animals that I thought easier to answer in a blog post. In essence, readers asked if there can be any restrictions on where an assistance animal is permitted to go in an...more
You can’t make this up. In an effort to help reduce holiday travel stress, Popeyes (the chicken restaurant chain, not the cartoon character) launched an “Emotional Support Chicken” to provide a quick laugh to travelers (at...more
Professional apartment management companies continue to face an ever increasing number of emotional support animal medical verification letters that are purchased over the internet following just a few clicks on a computer...more
I have used this space (and elsewhere) to discuss various issues involving service and emotional support animals for apartment community residents. Included in that, of course, is that management must make a reasonable...more