News & Analysis as of

Booking.com Coronavirus/COVID-19

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Online Travel Update: HotelPlanner Cancels Planned Merger; Booking.com Outsources Customer Service; Supply Remains a Challenge for...

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This week’s Update features stories detailing recent fourth quarter earnings releases by TripAdvisor, Airbnb, Marriott and Sabre. Enjoy....more

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Online Travel Update: Expedia Group and Booking Holdings’ Q2 earnings releases witness slight recovery in bookings

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Last week was earnings release week for three of the major online travel platforms – Expedia Group, Booking Holdings and Tripavisor. This week’s Update includes transcripts from the three platforms’ earnings calls as well as...more

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Online Travel Update: Booking Holdings announces that it will repay pandemic aid after criticism of bonuses; Trip.com unexpectedly...

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This week’s Update features two stories detailing the role that online buy now pay later companies hope to have in the travel industry’s recovery. Enjoy...more

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Online Travel Update: Expedia Chairman anticipates the bounceback of leisure and business travel; Nevada court rules litigation...

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This week’s Update contains a variety of stories, including details of a recent court win for German hoteliers and the recent musings of the always entertaining, Barry Diller. Enjoy....more

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Online Travel Update: Booking Holdings, Expedia Group and Tripadvisor report rising travel demand and discuss core strategies to...

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This week’s Update features a number of stories and perspectives on last week’s earnings releases from Booking Holdings, Expedia Group and Tripadvisor. Enjoy....more

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Online Travel Update: Ryanair takes on online travel agents; short-term rental owners seek to attract direct bookings; Sonder...

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This week’s Update features a number of stories on the growing short-term rental industry, including Sonder’s recently announced plan to go public. Enjoy....more

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Online Travel Update: Texas seeks to impose new lodging tax on hotel bookings; Expedia launches rebrand pushing for post-pandemic...

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This week’s Update features a number of stories on the largest online distributors as well as a story on an interesting new player that focuses exclusively on hoteliers’ “beyond bed” ancillaries and experiences. Enjoy....more

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Online Travel Update: Expedia joins other platforms in offering COVID-19 advisory; online distributors pursue public offerings;...

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While the debate around health care passports continues, our latest Update offers Booking Holdings’ CEO’s perspective on the growing controversy. We also take a look at two major distributors’ plans for public offerings – one...more

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Online Travel Update: Google once again embraces organic search and eliminates hotel listing fees; Kayak plans to open hotel in...

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This week’s Update features several stories on the big online travel newsmakers of last week – Google and Kayak. Enjoy....more

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Online Travel Update: Virtual experiences may remain relevant over the long haul; hospitality industry plans for post-pandemic...

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This week’s Update features stories on Google’s recently announced online third-party tracking changes, the (permanent) nature of virtual experiences, growth of “digital” kitchens and important updates on what group events...more

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Online Travel Update: Booking.com announces new cancellation and deposit policies; Expedia offers discount rates to all of its...

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Unlike our short Update last week, this week’s edition is filled with several important stories....more

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Online Travel Update: Tripadvisor launches beta application to help travelers avoid crowds at public places; Southwest pursues...

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This week’s Update contains something for everyone – currencies and payments, infringement claims and acquisitions. Enjoy....more

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Online Travel Update: Agoda adds installment payments, and Expedia scales back its non-core businesses while its competitors press...

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We end 2020 with a heavy dose of antitrust/competition stories (which is a theme likely to continue into 2021), including updates from Russia, Croatia and the European Union. Those of you with properties in those markets may...more

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Online Travel Update: Kyte is featured in PhocusWire’s Hot Travel Startups for 2021; Booking Holdings discusses pressures...

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Beginning with this edition, we’ve rebranded the name of our weekly Update from “OTA & Travel Distribution Update” to “Online Travel Update.” Why, you ask, did we change the name that has served us so well these past five...more

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OTA & Travel Distribution Update: JetBlue announces plans to distribute short-term rentals; Beachy, one of PhocusWire’s Hot Travel...

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This week’s Update features a variety of stories, including the first of many upcoming profiles of PhocusWire's 2021 Hot Travel Startups focused on distribution and online travel. Enjoy....more

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OTA & Travel Distribution Update: Tripadvisor explores consumer subscription program; Airbnb faces potential class action over...

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It’s earning season, and this week’s Update features a number of stories detailing the quarterly earnings releases from several of the largest online travel agencies (OTA) and global distributions system (GDS) companies....more

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OTA & Travel Distribution Update: Tensions between Google and Booking.com become public; Google confirms recent Expedia research...

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Last week was relatively quiet on the distribution front. Enjoy. Tensions Between Google and Booking.com Become Public - (“Booking.com and Google Clash in Europe as Regulators Target Both,” October 29, 2020 via Skift...more

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OTA & Travel Distribution Update: Booking.com adds direct flight search for U.S. travelers and anticipates what's next for future...

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What started out as a relatively quiet week in the distribution world ended with a flurry of activity and announcements (some were expected and some were not). I hope you enjoy....more

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OTA & Travel Distribution Update: Travelers seek increased transparency and Booking.com abandons BookingSuite effort

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Travelers Seeking Increased Transparency - (“Skyscanner, Expedia, Hopper on need for transparency in travel retailing,” Oct 14, 2020 via Phocus Wire) In a recent roundtable held at the Open Industry Summit: The New...more

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OTA & Travel Distribution Update: OTA Insight introduces Rate Parity Distribution certification program; Amazon introduces virtual...

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With this week’s Update, we welcome Amazon back to the distribution discussion with its recent introduction of Amazon Explore. Enjoy....more

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OTA & Travel Distribution Update: Booking.com remains bullish on long-term prospects of short-term rentals and introduces...

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This week’s Update features a variety of stories, including the big three industry players, Trip.com, Expedia and Booking.com; the always insightful update on the current status of airline distribution; and details on...more

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OTA & Travel Distribution Update: Air France-KLM and Delta take vastly different approaches to airline distribution; false...

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Pandemic, protests and riots and now wildfires. To say 2020 has been a challenging year is an understatement. As I anticipated, with summer now officially behind us, things have again picked up in the distribution world....more

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OTA & Travel Distribution Update: Parity commitments extended by Expedia and Booking.com; Google adds pandemic details to travel...

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Parity Commitments Extended by Expedia and Booking.com - (“Expedia, Booking.com voluntarily extend 'price parity' antitrust commitments, Aug 14, 2020 via MLEX Insight) While the European Commission continues its...more

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OTA & Travel Distribution Update: Booking Holdings and TripAdvisor dominate headlines with second-quarter earnings releases,...

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Below is an abbreviated version of this week’s OTA &Travel Distribution Update. Enjoy....more

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OTA & Travel Distribution Update: Family travel club launched in the midst of pandemic; Booking.com introduces new incentive...

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It was a relatively quiet week for the distribution industry. Enjoy. Family Travel Club Launched in the Midst of a Pandemic - (“Online Family Travel Club Launched by Wall Street Journal Alums Unbowed by Pandemic,” Jul 20,...more

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