News & Analysis as of

Cloud Computing Vendors Contract Terms

Conn Kavanaugh

Three Things You Should Know About Service Level Agreements in SaaS/Cloud Contracts

Conn Kavanaugh on

When a customer purchases software-as-a-service (SaaS)–which is sometimes called a “cloud” service or product–the software is not hosted. It does not reside at the customer’s location or data center. Rather the software is...more

Morgan Lewis

Contract Corner: Basics of Uptime Commitment in Cloud Service Level Agreements

Morgan Lewis on

In cloud services, whether it is infrastructure as a service (IaaS), platform as a service (PaaS), or software as a service (SaaS), service availability is often a significant customer concern because the customer is relying...more

Skadden, Arps, Slate, Meagher & Flom LLP

"Navigating a More Complex Outsourcing Industry With Well-Crafted Agreements"

Outsourcing is once again on the rise, due to three key factors: (1) the increased use of cloud computing to deliver more services at a lower price, (2) a marked increase in the number of midsized, high-quality service...more

3 Results
 / 
View per page
Page: of 1

"My best business intelligence, in one easy email…"

Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra:
*By using the service, you signify your acceptance of JD Supra's Privacy Policy.
- hide
- hide