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Data Collection Franchise Agreements

Baker Donelson

Use of Customer Survey Data Upheld in Hotel Franchise Terminations

Baker Donelson on

In most cases, courts and state legislatures have made it more difficult for franchisors to terminate franchise agreements. However, one federal court in New York recently upheld the use of negative guest satisfaction surveys...more

Dickinson Wright

Navigating the Cyber Liability Storm Part I

Dickinson Wright on

Franchisors are facing a precarious three-way intersection of increased accountability and regulation over consumer privacy, the growing volume and sophistication of cyber-attacks on consumer data, and the expanding...more

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