News & Analysis as of

Department of Education Students Ombudsman

Ballard Spahr LLP

CFPB Student Loan Ombudsman: servicer errors plague student loan program

Ballard Spahr LLP on

The CFPB’s Student Loan Ombudsman has released his annual report, again emphasizing complaint volume without investigating all complaints, suggesting that states should acquiesce when the Department of Education promulgates...more

Ballard Spahr LLP

State Student Loan Officials Unite To Seek Automatic Federal Student Loan Discharges For Disabled Borrowers

Ballard Spahr LLP on

Taking a step that undoubtedly presages further coordinated action, state officials holding the title of Student Loan Ombudsman or comparable titles sent a joint letter to Department of Education Secretary Betsy DeVos and...more

White & Case LLP

Consumer financial services: The road ahead: Student loans

White & Case LLP on

In 2018, the CFPB shifted away from student lending supervision and enforcement. We anticipate this trend to continue in the year to come, with states seeking to fill any voids left by the Bureau....more

Bradley Arant Boult Cummings LLP

CFPB Midyear Update Signals 3 Steps Student Loan Servicers Should Consider Taking Now

As regulatory pressure on student loan servicing continues to increase, servicers are paying close attention to the steady stream of news and publications issuing from the CFPB and the Department of Education. The most recent...more

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