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Department of Transportation (DOT) Customer Service Standard

Holland & Knight LLP

DOT and White House Adopt Tougher Stance on Airline Service Delays, Cancellations

Holland & Knight LLP on

The U.S. Department of Transportation (DOT) and the White House on May 8, 2023, each made significant announcements concerning airline passenger rights, which are summarized below. First, DOT announced that it is expanding...more

Foster Garvey PC

OTA & Travel Distribution Update - March 3rd, 2017

Foster Garvey PC on

La Quinta Expands Loyalty Program [OTA]. La Quinta is the latest chain to announce significant revisions to its loyalty program (La Quinta Returns). Similar to the recently announced changes by Hilton to its Hilton Honors, La...more

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