News & Analysis as of

Ethics Hotlines

Health Care Compliance Association (HCCA)

Beyond surveys: Rethinking traditional approaches to ethical culture assessments

To build a robust ethical culture, ethics and compliance professionals need effective culture assessments to pinpoint vulnerabilities and proactively address them. The U.S. Department of Justice’s (DOJ) update to the...more

Mitratech Holdings, Inc

The State of Ethics Hotlines in 2024

Leveraging 40,000 anonymous ethics hotline reports and expansive customer interviews, Syntrio’s latest analysis uncovers trends in misconduct, reporting, and more...more

Society of Corporate Compliance and Ethics...

CEP Magazine - February 2023. Compliance hotline cases: A risk-based approach

Compliance professionals regularly face various work-related challenges, yet the one shared most by everyone is timely access to accurate information. Such timely access is the key to compliance effectiveness mitigating the...more

NAVEX

[Webinar] Employee Hotlines: What is Your Data Telling You? - April 4th, 10:00am PT

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Join us for our annual benchmark webinar to get an exclusive preview of findings from the Ethics & Compliance Hotline Benchmark Report. Recent studies demonstrate how hotline reports are a key indicator of overall...more

NAVEX

Neglected Hotlines Are an Exception not the Rule

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“When it comes to hotlines, I have said many times that the ‘easy’ part is setting up a phone number. The hard part is what the organization does with reports once it receives them.” — Carrie Penman...more

NAVEX

For the First Time Since 2011 Case Closure Time for Employee Hotline Reports Is Down

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Case closure times on employee hotline reports improved last year—one of the most promising findings in NAVEX Global’s 2017 Hotline Benchmark Report. The four-day drop in median closure time indicated in the 2016 report halts...more

NAVEX

Top 10 Ethics & Compliance Predictions and Recommendations for 2017

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Once again it’s time for our annual review of trends and events that will impact your Ethics and Compliance (E&C) program in the year ahead. This year presents a unique challenge. We are preparing our predictions...more

NAVEX

Compliance Role in Mitigating Cyber Mayhem

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In recent years, attention has been drawn to the impact of cyber and data breaches and the extent to which our organizations remain vulnerable to these threats. The cost of cyber and data security breaches is well known and...more

NAVEX

Top 10 Ethics & Compliance Predictions and Recommendations for 2017

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2016 was an eventful year in the world of ethics and compliance. We lived and learned through the first year of the Yates Memo; we faced the momentous Brexit and dissected what it would mean for ethics and compliance; we...more

NAVEX

How Ricoh USA, Inc. Reaped the Benefits of Expanded Hotline Reporting

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Today's post features guest author Jami Segota, Vice President & Assistant General Counsel, Employment Law from Ricoh USA, Inc. Learn how Ricoh turned their ethics and compliance program into a powerful cross-departmental...more

NAVEX

Benchmarking Your Hotline in 2015: How Does Your Data Measure Up?

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Ethics officers agree—one of the most effective ways to measure your compliance program is by analyzing data from internal reporting systems. But how can you know what is good or bad without context? We compiled 2014...more

NAVEX

Ethics & Compliance Hotline FAQs: Top 5 Questions from the Hotline Benchmark Webinar Answered

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During our recent webinar, we provided an in-depth tour through the findings of our 2015 Ethics & Compliance Hotline Benchmark Report. Webinar attendees asked a number of valuable questions on topics ranging from hotline best...more

NAVEX

Navex Global's 2015 Ethics and Compliance Hotline Benchmark Report

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Experienced ethics officers will tell you that one of the most effective ethics and compliance program measurement tools they have is the data from their internal reporting systems. But how do you put that information into...more

NAVEX

Insights from the E.U.—Creating and Sustaining a Strong Organisational Culture

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Earlier this month I had the opportunity to moderate three roundtables across Europe—in Copenhagen, Paris and London—where more than 30 leading ethics and compliance executives discussed their challenges and opportunities...more

NAVEX

Webinar - Benchmarking Your Hotline in 2015: How Does Your Data Measure Up?

NAVEX on

Ethics officers agree—one of the most effective ways to measure your compliance program is by analyzing data from internal reporting systems. But how can you know what is good or bad without context? We’ve compiled...more

NAVEX

NAVEX Global’s 2015 Ethics and Compliance Hotline Benchmark Report: Three Ways to Put Our Data to Work for You

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Ethics and compliance professionals regularly gather and analyze report data made through their numerous reporting systems. What they do with this data may mean the difference between identifying potential problems early, or...more

NAVEX

Are You Using Skewed Data to Benchmark Your Ethics & Compliance Hotline?

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Benchmarking your hotline compliance data against best practices and peer data is an important part of assessing the health of your company’s culture. But not all industry benchmarks are created equal....more

NAVEX

By the Numbers: Spotting Trends in New Hotline/Helpline Survey Results

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This week, the Society of Corporate Compliance and Ethics (SCCE) and the Health Care Compliance Association (HCCA) released the findings from their 2014 Helpline Calls and Incident Reports Whistleblower survey. The survey was...more

Thomas Fox - Compliance Evangelist

How Straight From The Lion’s Mouth Informs Your Hotline

The symbol of Venice is the Lion of St. Mark. The use of this symbol led to the maxim ‘straight from the lion’s mouth’. This adage came about because the Republic of Venice had its own hotline system where citizens could...more

NAVEX

2013 Hotline Benchmarking Toolkit

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Introduction - Every year, ethics and compliance professionals gather data from the reports made through their various reporting systems. The way the data is segmented may mean the difference between catching a...more

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