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Online Travel Update: Google's Shift on Cookies & Booking.com's Legal Scrape

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 26, 2024, is below. It was a relatively quiet week this past week in the online travel industry, at least until Google’s...more

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This Week in Online Travel: Appeals in Las Vegas Price-Fixing Case, Booking.com’s STR Push, and Hilton Expands into RV Bookings

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This week’s Update features a variety of stories – STRs, algorithm leaks and Hilton campgrounds (sort of): - Las Vegas Price-Fixing Case Is Appealed. A few weeks ago we reported on a Nevada federal district court’s...more

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Digital Dynamics: Booking.com's DMA Gatekeeper Role and AI's Expanding Impact on Travel Planning

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Booking.com’s “gatekeeper” designation under the EU’s Digital Markets Act (DMA) and artificial intelligence’s increasing influence on online travel garnered much of the attention this past week. Enjoy....more

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Legal and Strategic Moves in Travel: Vegas Hotels' Court Victory, Airbnb's Subscription Consideration, and Airline Loyalty Program...

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Our weekly Online Travel Update for the week is below. And for those mothers out there, we hope you had a great Mother’s Day! This week's highlights...more

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Online Travel Update: Google's Cookie Policy Update, Shifts in Sustainable Travel Interest, and the Reality of Online Group...

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This week’s Update again features a wide variety of stories, including an important update on the much beleaguered spokesman for metasearch site, Trivago. Enjoy....more

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Travel Innovations and Challenges: DOT's Loyalty Program Hearing, Sustainability Efforts by Google & Expedia, and Hotel Direct...

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This week’s Update features a variety of topics – sustainability (x2), airline loyalty programs, NDC and direct booking campaigns (among others). I hope you enjoy....more

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Strategic Shifts in Travel: AmexGBT Acquires CWT and Booking.com Rethinks Sustainability Ratings

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This week’s Update features multiple stories and perspectives on AmexGBT’s newly announced acquisition of CWT and Booking.com’s decision to drop its own sustainability ratings. I hope you enjoy....more

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Regulatory Challenges for OTAs in Indonesia, Spotnana's Innovative Booking Tool, and OTA Marketing Records Shattered

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This week’s Update features a variety of topics including the latest on Indonesia’s efforts to regulate OTAs, Spotnana’s new “event” travel booking tool and new record marketing spending by the largest OTAs (no surprise)....more

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Exploring New Frontiers in Online Travel: From AirAsia's Flexible Fares to Hilton's Campground Ventures

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This week’s Update features a wide variety of topics – Hopper, Capital One vacation rentals, Expedia layoffs and Hilton campgrounds....more

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Online Travel Update: Expedia CEO Departure, Google Ends Two Hotel Ad Products and More

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The big news last week of course was Peter Kern’s announcement that he is stepping down as Expedia Group CEO in May. Peter’s announcement came as part of an otherwise robust quarterly earnings release for Expedia. What...more

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Online Travel Update: OTA Marketing Shift, Google's DMA and Wholesaler Woes Unveiled

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With many in the industry getting their first look at Google’s proposed “DMA” changes to European Union search results, many of this past week’s industry headlines were focused on the proposed changes and the industry’s...more

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Earnings Reports Reveal Surge for Expedia and Booking, While Google's Trial and IHG Innovations Make Waves in Travel - Online...

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It is earnings season, which makes for a longer Update than usual: - Expedia Enjoys Strong Third Quarter Results. While I am still working my way through the recent Expedia Group earnings call transcript, news of the...more

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Online Travel Update: Airlines' Tactics Under Scrutiny, Booking.com's Challenges, and Citi-Navan's New Partnership

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This week’s Update features updates on several recently featured stories, including Booking.com’s ongoing payment and fraud challenges and new legislative efforts to limit junk fees....more

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Online Travel Update: The Spotlight on SMB Initiatives, Coalition Against Fake Reviews, and the Real Costs to Hoteliers

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From the number of announcements this past week by travel industry members detailing their new online small and medium business initiatives, someone must have deemed last week “small and medium business week.” We’ve included...more

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Fall Frenzy: Updates on CA Resort Fee Legislation, Booking.com's Credit Card, and Emerging Corporate Booking Platforms

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We’ve found fall to be the busiest of all seasons in the online travel world as everyone returns to work from summer breaks and the dates of the major online travel conferences are fast approaching. As you can see from the...more

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Online Travel Update: Expedia's New Partnerships, AH&LA's Support for Resort Fee Legislation, and Strong Q2 Results for Industry...

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After several slow weeks in the industry, this past week featured a number of important updates, including earnings releases and calls from Booking Holdings and Expedia Group. Transcripts from the two companies’ earnings...more

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Online Travel Update: Expedia Group launches One Key, Booking.com potentially impacted by EU "Gatekeeper" Designation

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This week’s “vacation edition” Update features only two stories, the subjects of which have been featured in prior Updates. We will be back with our regular Updates next week!...more

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Online Travel Update: A Growing Influence of Fintech Products and Their Suppliers

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This week’s Update features a wide variety of stories, including two on the growing influence of fintech products and their suppliers...more

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Online Travel Update: Online Travel Giants $3.5 Billion Marketing Blitz, Priceline Embraces AI, Capital One Expands, and Expedia's...

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This week’s Update features a variety of stories, including an update on the major online booking platforms’ latest quarterly marketing efforts. Highlights include...more

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Online Travel Update: Antitrust Updates from the European Union and South America

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This week’s Update features two anti-trust / competition law updates from the EU (the Netherlands) and South America (Chile). Enjoy....more

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Online Travel Update: Biden Calls for Legislation Limiting Unfair Fees

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Our weekly Online Travel Update for the week ending February 3, 2023, is below. This week’s Update features of number of stories detailing the Biden Administration’s growing efforts to address “unfair” fees, including hotel...more

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Online Travel Update: Google Updates Upcoming

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Our weekly Online Travel Update for the week ending Sunday, January 27, is below. This week’s Update provides updates on both DOT’s and FTC’s recent rulemaking efforts around “hidden” industry fees. Enjoy....more

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Online Travel Update: Booking Holdings Presses Ahead With Etraveli Acquisition

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It was another relatively quiet week in the online travel world, as evidenced by the stories below. The one obvious exception was the European Commission’s final publishing of the much-discussed Digital Markets Act (DMA),...more

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Online Travel Update: Rumors Around a Possible Sabre Sale Persist

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This week’s Update covers a variety of topics, including persistent rumors regarding a possible Sabre sale and proposed new federal regulations governing airline fee disclosures that may one day serve as a foundation for...more

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Online Travel Update: Here Come the Regulators on Buy Now, Pay Later Products

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This week’s Update features several stories detailing a recent report by the U.S. Consumer Financial Protection Bureau (CFPB) regarding mounting consumer credit concerns with buy now, pay later credit products...more

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