Mobile Apps, Brick-and-Mortar Stores

Curbside Pickup and Geofencing – How Your Favorite Retailer Knows You’ve Arrived

Robinson+Cole Data Privacy + Security Insider on 12/4/2020

It’s that shopping time of year again and we are in the midst of a pandemic, so some of us are shopping differently than in the past. Curbside pickup is an option that has become more popular and for good reason. It’s quick,...more

Financial Daily Dose 7.9.2020 | Top Story: United Airlines Warns of Layoffs Affecting 40% of Its Workforce This Fall

Robins Kaplan LLP on 7/10/2020

United Airlines is preparing to furlough as many as 36,000 workers—“nearly 40 percent of its global work force”—if the travel industry remains weak as summer turns into fall. The October 1 cuts would coincide with the end of...more

Ninth Circuit Determines that Absence of Federal Guidance Is No Bar to ADA Claims Challenging Websites and Mobile Apps

Akin Gump Strauss Hauer & Feld LLP on 1/25/2019

• The 9th Circuit held that, because a website and mobile app were auxiliary services of a place of public accommodation, they were required to be ADA-compliant. • This holding is limited to claims that the lack of...more

OmniChannel Marketing: Maximizing the [In-Store] Shopping Experience

Goulston & Storrs PC on 10/18/2018

While retailers recognize that most purchases can be accomplished by conveniently using an electronic medium, they also know that “one click” shopping does not satisfy everyone....more

Augmented Retail – The Use of Artificial Intelligence and Augmented Reality to Enhance the Customer Shopping Experience

Goulston & Storrs PC on 10/3/2018

As competition between brick and mortar stores and online shopping continues, retailers with physical stores are using cutting edge technologies to offer unique shopping experiences and added service to consumers....more

Hogan Lovells Represents Sears in Achieving First-Ever Modification to FTC Privacy Consent Order

Hogan Lovells on 3/14/2018

The FTC has approved the first-ever petition to reopen and modify a privacy-related consent order. The petition, filed by Sears Holdings Management Corporation, sought to amend the terms of Sears’ 2009 consent order (the...more

The Future of Mall Maps: “You are Here” and a Lot More

Robins Kaplan LLP on 7/11/2017

Retailers have relied on static mall maps for decades to convey store location, including the familiar “you are here” mall maps. Today, shopping centers are overhauling mall signage in favor of interactive digital signs that...more

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