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Online Commentary Online Reviews

Buckingham, Doolittle & Burroughs, LLC

Healthcare Online Reputation Management

In an age where a vast majority of patients turn to the internet for healthcare information and recommendations, the online reputation of healthcare practices has become a paramount concern. The way medical professionals and...more

Buckingham, Doolittle & Burroughs, LLC

Develop Online Reputation Management Strategy

Nearly every detail you’d need to know about a business can be found online. From hours of operation to location, featured products and current promotions, information is just one click away. Along with customers finding...more

Buckingham, Doolittle & Burroughs, LLC

Should I Respond to Every Review?

Online reviews play a pivotal role in shaping, maintaining, and protecting the reputation of businesses and individuals alike. Whether you’re a business owner or a professional seeking feedback, the question often arises:...more

Health Care Compliance Association (HCCA)

‘You Don't Have to Take It’: Keep OCR Happy, Use Legal Means to Combat Online Comments

Report on Patient Privacy Volume 23, no 8 (August 2023) The allegation was shocking and, if true, would devastate the orthopedic surgeon’s reputation. An online commenter accused him of operating on the wrong arm or...more

Woods Rogers

Tips for Healthcare Organizations Handling Negative Online Reviews

Woods Rogers on

A healthcare organization’s online presence is an important component of its reputation. Occasionally, dissatisfied patients will post negative reviews about healthcare services on social media and customer review platforms...more

Kohrman Jackson & Krantz LLP

How Can Doctors Respond To and Remove Fake Reviews from the Internet?

A positive internet reputation is an expected prerequisite for conducting business. Negative internet content, including negative reviews, can destroy an operation....more

Seyfarth Shaw LLP

Raging Bull: Getting Beat Up On Glassdoor?

Seyfarth Shaw LLP on

Seyfarth Synopsis: Even if bad Glassdoor reviews have you feeling like you need to fight back, employers should stay out of the ring, and instead implement social media policies that clearly define prohibited behavior and...more

Hogan Lovells

Higher Regional Court of Cologne: Customer review with care – they could be advertising

Hogan Lovells on

The Higher Regional Court of Cologne decided in its ruling of May 24, 2017 (OLG Köln 6 U 161/16) that the publication of customer reviews on a company website may be considered as advertising in the classical sense...more

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