Welcome to Banking Bites! This is our short summary flagging key developments in the UK that we hope will inform your activities in your market....more
FCA publishes final guidance on regular premium PPI complaints and new consultation on mailing rules....more
On 24 October 2018, the FCA published a report on the progress of its consumer communications campaign on PPI mis-selling (the “CCC”) and its supervision of the manner in which firms are handling PPI complaints....more
FCA Consultation Paper 18/18 - On 4 July 2018, the FCA released a Consultation Paper providing guidance and seeking responses on PPI mis-selling complaints, and the issue of recurring non-disclosure of commissions. ...more
2 August - The UK Competition and Markets Authority announced a consultation on proposed revisions to its published guidance on penalty setting in Competition Act 1998 cases....more
On the morning of 2 March 2017 the FCA published PS 17/3 (the “Policy Statement”), its response to feedback on its proposals regarding the handing of Payment Protection Insurance (“PPI“) mis-selling complaints. The FCA’s...more
The UK’s Public Accounts Committee (PAC) has published its report on “Financial Services Mis-selling: Regulation and Redress“. The Report examines and then criticizes the joint and several responses of the Financial...more
On October 2, 2015 the UK Financial Conduct Authority (FCA) published an announcement that it has decided to consult, by the end of the year, on the introduction of a deadline by which consumers would need to make their PPI...more