News & Analysis as of

Consumer Complaint Management Enforcement Actions

Kelley Drye & Warren LLP

[Webinar] Colorado Attorney General’s Office - 2023 State Attorney General Series - July 24th, 3:00 pm - 4:00 pm ET

Join Kelley Drye’s State Attorneys General Ad Law Team for the next program in the 2023 State Attorney General Webinar Series....more

Hudson Cook, LLP

CFPB Fines National Bank $9 Million for Improper Handling of Credit Card Billing Error Notices and Claims of Unauthorized Use

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The CFPB settled a lawsuit originally filed in January 2020 against a large national bank, claiming it violated the Truth in Lending Act and its implementing Regulation Z, as well as the Consumer Financial Protection Act, by...more

Ballard Spahr LLP

CFPB seeks comment on its consumer complaint and inquiry handling process

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The CFPB has issued a request for information that seeks comment on its handling of consumer complaints and inquiries.  ...more

Ballard Spahr LLP

CFPB seeks comment on consumer financial education programs

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The CFPB has issued a request for information that seeks comment on its consumer financial education programs. Comments on the RFI must be received on or before 90 days after the date the RFI is published in the Federal...more

Ballard Spahr LLP

CFPB seeks comment on its guidance and implementation support

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The CFPB has issued a request for information that seeks comment on its guidance and implementation support. Comments on the RFI must be received on or before 90 days after the date the RFI is published in the Federal...more

Ballard Spahr LLP

CFPB seeks comment on adopted regulations

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The CFPB has issued a request for information that seeks comment on its adopted regulations and new rulemaking authorities....more

Ballard Spahr LLP

Updated OIG work plan for CFPB adds new project on sharing complaint data

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Since our last blog post about the Office of Inspector General’s work plan for the CFPB, the work plan has been updated as of July 1, 2017 to add one new planned project....more

Ballard Spahr LLP

CFPB Consumer Advisory Board to meet March 2

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The CFPB has published a notice in the Federal Register announcing that a meeting of its Consumer Advisory Board will be held on March 2, 2017. The notice indicates that the Board will discuss the consumer credit information...more

Stinson - Corporate & Securities Law Blog

CFPB Month in Review for August 2016

In case you missed it, here is what the Consumer Financial Protection Bureau (CFPB) was up to over the last month: Enforcement Actions and Litigation - Enforcement Action Against First National Bank of Omaha - ...more

Ballard Spahr LLP

CFPB touts initiatives in “fact sheets”

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To commemorate its fifth anniversary, the CFPB released a series of “fact sheets” touting its initiatives. The “fact sheets” consist of the following: CFPB: By the numbers. The CFPB lists various statistics, such as...more

Ballard Spahr LLP

CFPB Student Loan Ombudsman highlights FFELP loans in fourth annual report

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The CFPB released its fourth Annual Report of the Student Loan Ombudsman discussing complaints received by the CFPB about private and federal student loans and the lessons drawn by the Ombudsman from those complaints. (The...more

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