Consumer Service Agreements

News & Analysis as of

Federal Court Clarifies Unconscionable Conduct Law

In an important decision, the Full Federal Court of Australia has held that conduct alleged to be unconscionable is to be assessed against a normative standard of conscience, permeated with accepted and acceptable community...more

Tame Complexity in Enterprise IT Services Agreements

Christopher Barnett, Scott & Scott, LLP attorney, says IT Services Agreements can be fraught with challenges, one of the most notable of which being the danger of unmanaged complexity....more

Are Your Company’s Consumer Terms and Conditions Enforceable?

Internet giant Paypal recently joined Sony, Microsoft, and Netflix to become one of the latest major companies to include a provision banning consumer class actions in its terms of service. Such waivers now frequently appear...more

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