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Customer Service Standard Accessibility Rules

Accessibility for Ontarians With Disabilities Act, 2005, Part II: What Does My Business Need to Do to Comply with the Law’s...

This is the second installment in a three-part series of articles focused on employers’ duties under Ontario’s Accessibility for Ontarians with Disabilities Act, 2005. Part one addressed the scope and applicability of the law...more

Accessibility for Ontarians With Disabilities Act, 2005, Part I: Is Your Business Subject to the Law’s Customer Service Standards?...

This is the first installment in a three-part series of articles focused on employers’ duties under Ontario’s Accessibility for Ontarians with Disabilities Act, 2005. Part one addresses the scope and applicability of the law...more

The Accessibility for Ontarians with Disabilities Act

by Dickinson Wright on

The Accessibility for Ontarians with Disabilities Act, 2005 (the "Act") was enacted in 2005. The Act recognizes "the history of discrimination against persons with disabilities in Ontario" and has, as its primary purpose,...more

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