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Debt Collection Federal Trade Commission (FTC) Documentation

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Senate hearing on debt industry focuses on documentation and medical debts

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Collection documentation and medical debts proved to be the focus of much of yesterday’s Senate Banking Committee hearing on the debt industry. The witnesses were Corey Stone, CFPB Assistant Director, Office of Deposits,...more

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Lost in translation? Ensuring appropriate documentation in the pre-litigation debt collection process

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At yesterday’s joint FTC-CFPB roundtable on the debt collection industry, industry representatives advocated for a uniform, national standard for the documentation to be provided to debtors in the pre-litigation phase of the...more

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Debt collection litigation: More documents or more face-to-face?

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Industry representatives and consumer advocates collectively lamented the high non-appearance rate of debtors in court in debt collection cases at yesterday’s joint FTC-CFPB roundtable on the debt collection industry....more

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