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Marriott Hotels

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Weekly Travel Update: Marriott's New SMB Platform, Expedia's Co-Branded Cards, and Amazon's Prime Day Travel Deals

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 12, 2024, is below. Marriott and its launch of a new small and medium sized business travel platform garnered most of the...more

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Online Travel Industry Updates: Key Interviews, Airline Policy Changes and New Travel Platform Launches

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This week’s Update features a variety of stories, including interviews with two of the online travel industries major influencers, Ariane Goren of Expedia and Drew Pinto of Marriott. I hope you enjoy....more

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Exploring New Frontiers in Online Travel: From AirAsia's Flexible Fares to Hilton's Campground Ventures

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This week’s Update features a wide variety of topics – Hopper, Capital One vacation rentals, Expedia layoffs and Hilton campgrounds....more

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Online Travel Update: Expedia CEO Departure, Google Ends Two Hotel Ad Products and More

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The big news last week of course was Peter Kern’s announcement that he is stepping down as Expedia Group CEO in May. Peter’s announcement came as part of an otherwise robust quarterly earnings release for Expedia. What...more

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Cash Management in Hotel Financing

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The financing of hotels and resorts requires balancing the borrower’s need for flexibility to successfully operate the hotel against the lender’s desire to prevent cash leakage should conditions related to the borrower’s...more

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Maryland Federal Court Recertifies Class Action Against Hotel Franchisor for Claims Related to Data Breach

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A federal court in Maryland recently granted a motion for class certification by consumers who brought negligence, breach of contract, and consumer protection claims against hotel franchisor Marriott International and data...more

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Online Travel Update: Airlines' Tactics Under Scrutiny, Booking.com's Challenges, and Citi-Navan's New Partnership

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This week’s Update features updates on several recently featured stories, including Booking.com’s ongoing payment and fraud challenges and new legislative efforts to limit junk fees....more

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Online Travel Update: Sabre Records Win in Showdown Between Major CRS Platforms and Expedia Conducts Layoffs Across Multiple...

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This week’s Online Travel Update is below. With summer now in full swing, it is no surprise that last week was another relatively quiet week in the online travel world. Speculation continues around the Expedia / Hopper...more

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Online Travel Update: Unveiling the AI Era in Travel - Priceline's Future, Expedia Calls Out Agoda, Hotel Distribution Trends, and...

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For the first time, our weekly Update delves into the world of artificial intelligence (AI). We’ve tried for several months now to avoid joining the chorus of voices proselytizing about the likely effects of AI, but as the...more

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Online Travel Update: Assessing Instant Booking Apps for Event Management, Fintech Promises, and Texas Resort Fees Settlements

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As evidenced by our list of stories, it was a relatively quiet week in online travel. The Texas Attorney General’s Office and its pursuit of hotel companies over their resort fee practices garnered most of the industry’s...more

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Online Travel Update: AirBNB Summer Update & Evolutions, EU Gatekeeper Process Begins, American Airlines Cracks Down on...

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Our weekly Online Travel Update for the week ending Friday, May 5, 2023, is below. We hope you enjoy...more

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Online Travel Update: Intermediaries Regain Ground in Latest Hotel Booking Trends Report

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Our weekly Online Travel Update for the week ending February 17, 2023, is below. This week’s Update features a number of stories coming out of last week’s quarterly earnings releases by several of the largest online travel...more

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Online Travel Update: Are Cruise Passengers Ready to Book on Online Platforms?

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Our weekly Online Travel Update for the week ending January 20, 2023, is below. A new online cruise booking platform garnered most of the attention this past week, together with announcements regarding the continuing...more

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Online Travel Update: Is Booking Holdings Poised for a Rebound?

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With the Fourth of July holiday falling on Monday, last week was a relatively slow week in the online travel industry. Enjoy....more

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Online Travel Update: Dissatisfaction With Expedia Directors, and Apple Enters Fintech Space

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Like prior weeks’ Updates, this week’s Update features stories on the growing phenomenon of fintech and its effect on the travel industry. Enjoy....more

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Online Travel Update: Jury Finds Out That Sabre Did Not Unreasonably Restrain Trade and That U.S. Air Was Entitled to Only $1.00...

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Last week’s Update continues the theme of providing updates on a few lesser known distribution platforms – this week we feature Latin American distributor, Despegar, and Central and Eastern European distributor, the Szallas...more

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Online Travel Update: HotelPlanner Cancels Planned Merger; Booking.com Outsources Customer Service; Supply Remains a Challenge for...

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This week’s Update features stories detailing recent fourth quarter earnings releases by TripAdvisor, Airbnb, Marriott and Sabre. Enjoy....more

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No More Hidden “Resort Fees” at Marriott

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Hidden “resort fees” will soon be a thing of the past for Marriott International, Inc. after a recent settlement between the company and Pennsylvania Attorney General Josh Shapiro. Hotels like Marriott routinely advertise...more

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Online Travel Update: South Korean regulators re-examine OTA practices; cruise bookings move online; Fairfly plans to offer hotel...

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Our cruise industry friends make an appearance in this week’s Update, one of their first appearances in some time. Enjoy....more

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Online Travel Update: Marriott's antitrust case goes to trial and Trip.com facilitates COVID testing online

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This week’s Update features yet another story about Hopper as well as an important update on the future of keyword restrictions. Enjoy....more

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Online Travel Update: Marriott and Rakuten announce partnership; Sonder continues to expand distribution network; Expedia combines...

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This week’s Update features a variety of stories, including stories regarding Expedia’s planned roll up of its loyalty programs and Marriott’s recently announced loyalty program partnership with Japanese e-commerce platform,...more

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Online Travel Update: Skift pays tribute to Marriott CEO Arne Sorenson; Kayak says meta search is still influential; Tripadvisor...

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This week’s Update features a number of stories highlighting last week’s Skift Online Travel and Distribution Summit, as well as Marriott CEO Arne Sorenson’s incredible impact on Marriott and its view on online travel. Enjoy....more

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Online Travel Update: Accor and Marriott’s interest in short-term rental interest grows; new tax claims filed against OTAs in...

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This week’s Update features a heavy dose of short-term rentals as the long-awaited Airbnb IPO finally arrives and many hoteliers seek to capitalize on growing (COVID-induced) traveler demand in this segment. Enjoy....more

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OTA & Travel Distribution Update: Marriott's transition to Expedia Partner Solutions and recent successes with short-term rental...

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This week’s Update features a number of stories on short-term rentals, which is a trend that we will likely see continue as interest continues to grow over Airbnb’s long-awaited IPO. Enjoy....more

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OTA & Travel Distribution Update: 2019 Year in Review

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With 2020 now upon us and 2019 in the rearview mirror, I thought this would be a good time to take a look back at the stories (and the themes that the stories represent) we covered in 2019 that I believe will have the largest...more

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