Multiple Service Provider Agreements

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Risk Mitigation Strategies for Managed Services Provider Agreements

Typical service provider agreements are usually drafted by the service provider, and at least early during the negotiation phase, will likely try to shift much of the legal risk to the customer. In these types of business...more

Defending SPLA Audits: Critical First Steps

Robert J. Scott, Managing Partner of Scott & Scott, LLP, suggests that there are a couple of critical steps you should take upon receipt of a SPLA audit notice before providing Microsoft's auditors with information....more

FCAC Commissioner Issues Guidance Relating to Code of Conduct

On February 13, 2013, the Financial Consumer Agency of Canada (FCAC) issued Commissioner’s Guidance (the Guidance) to clarify three issues related to the Code of Conduct for the Credit and Debit Card Industry in Canada (the...more

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