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Personal Information Protection and Electronic Documents Act Cell Phones

Cautionary Tale For The Helpful Employee

by Dentons on

On February 22, 2013, the Office of the Privacy Commissioner of Canada (OPC) released a report of findings in connection with a complaint that an employee at a mobile phone company improperly altered a phone contract of a...more

No Right To Audio Recording Or Customer Service Representative’s Name: OPC Guidance On Access Rights

by Dentons on

On December 13, 2012, the Office of the Privacy Commissioner of Canada released Report of Findings #2012-004 (August 22, 2012) relating to the unauthorized disclosure to an imposter of a cell phone customer’s account...more

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Cybersecurity

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