Service Level Agreements

News & Analysis as of

Cloud Computing: Legal Issues on the Horizon

In the May 2014 issue of the Business Litigation Report, we discussed a hot topic in law and technology: cloud computing. That topic did not cool down over the summer. Businesses and courts—including the Supreme Court—have...more

Managing legal risks arising from cloud computing

On 26 June 2014, the European Commission announced that it had been presented with guidelines on the standardisation of Service Level Agreements (SLAs) for cloud computing services. The publication of the guidelines...more

EU Announces Guidelines to Standardize Cloud Computing Agreements

In an effort to meet one of the key objectives of the European Union's Cloud Computing Strategy - to develop model terms for cloud computing contracts, including service-level agreements - an industry working group that...more

EU: European Commission launches cloud SLA standardisation guidelines

DLA Piper has played a key role in the launch of guidelines issued by the European Commission intended to help businesses save money and get the most out of cloud computing services. The guidelines aim to ensure contracts...more

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