News & Analysis as of

Software Outsourcing

BakerHostetler

[Podcast] The Build-Operate-Transfer (BOT) Model: Careful Consideration

BakerHostetler on

The BOT model continues to be of great interest to companies, courtesy of its cost-saving structure, access to bigger talent pool, opportunities for resource and financial control and security. Our attorneys have been...more

Mayer Brown

Strategies for Success: Outsourcing Deal and Negotiation Processes

Mayer Brown on

Companies seeking to outsource—or re-source—business functions are strongly incentivized to act quickly, in order to realize savings and other benefits. However, maximizing those benefits requires effective planning and...more

Morgan Lewis - Tech & Sourcing

Next-Gen Business Process Outsourcing: Who Owns the IP?

As noted in our recent blog posts, The Rise of Next-Gen Business Process Outsourcing and Key Contracting Issues to Consider, the core premise of next-gen business process outsourcing (BPO) includes (1) the leveraging of...more

Morgan Lewis - Tech & Sourcing

Next-Gen Business Process Outsourcing: Key Contracting Issues to Consider

Our recent blog post, The Rise of Next-Gen Business Process Outsourcing, highlighted the importance of understanding the exciting opportunities and the challenges of next-gen business process outsourcing (BPO) in order to...more

Morgan Lewis

Contract Corner: Considerations for a Termination for Convenience Provision

Morgan Lewis on

In a long-term outsourcing, software as a service (SaaS), or other services agreement, the customer will typically push for a termination right relating to the service provider’s breach, and perhaps for an insolvency event or...more

Morgan Lewis

Contract Corner: Top Five Issues to Consider When Leveraging Automation Software in an Outsourcing Transaction

Morgan Lewis on

Customers in outsourcing arrangements are coming to expect (or starting to demand) that their providers have the resources, technology, and know-how to leverage automation software—whether robotics desktop automation (RDA) or...more

Morgan Lewis

Contract Corner: Software as a Service (SaaS) Agreements: Who Owns What? (Part 2: Multitenant SaaS Solutions)

Morgan Lewis on

In Part 1 of this Contract Corner on Software as a Service (SaaS) agreements, we discussed ownership and use issues in SaaS transactions where the application is provided and hosted as a dedicated instance with common base...more

Morgan Lewis

Contract Corner: Software as a Service (Saas) Agreements: Who Owns What? (Part 1: Dedicated Instance SaaS Solutions)

Morgan Lewis on

In the typical SaaS scenario, the SaaS vendor provides, maintains, and hosts (either itself or through a hosting SaaS vendor) the desired application layer, and grants the customer and its authorized users access to the...more

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