Bringing customer feedback to the forefront and improving user experience with automated feature requests.
With the rise of SaaS technology, customer feedback is no longer a source of anxiety, but rather contains insights...more
How to determine whether matter management is the right strategic investment for your organization -
As we discussed during our CLOC 2022 executive panel this month, roadmaps are powerful tools for driving coherent and...more
How to leverage a defect tracking system or a new feature request portal for effective change management -
It is not during times of success, but rather during moments of difficulty, where we learn who we are and how well...more
Smoothing out repetitive, non-billable tasks and reducing lawyer burnout through workflow.
Like the rest of us, lawyers spend too much time at work interrupted by the mundane, menial parts of their jobs, and not enough...more
Workflow automation can solve serious issues of communication, collaboration, cost, and efficiency across the entire organization.
One area where it excels? In procurement automation....more
Automating Marketing Requests for Inner and Outer Transparency -
Marketing teams understand that “heroic efforts” more often than not means bending over backwards for requests that flew in under the radar or last minute...more
IT leaders know more than anyone that remote work can be more productive than trekking into the office, but that it also involves duplicating certain parts of the job. For instance, hybrid work doubles the workspaces that...more
Firming up the unfamiliar -
IT professionals at enterprise companies have their work cut out for them in 2022. We have undergone massive changes in the way that we work and with those changes, organizations need to firm up...more
Our relationships change us; we are not as individualized and disconnected as we may think. We know from our technology systems that any solution that works with another solution must be open to it. Especially for a legal...more
We know, we know. Post-pandemic? We wish. As the Delta variant surges, we in the business world feel a bit like Hercules battling the Hydra. Each time one head of the nine-headed beast was cut off, two would grow in its...more
In this blog series, we’re looking at how enterprise workflow automation transforms departments and organizations at the intersection of people, process, and technology. This is the Process Part.
Organizations have...more
How enterprise automation connects people, process, and technology.
There are typically two philosophies when it comes to building walking paths on college campuses.
The first philosophy consisted of a down,...more
The idea of making predictions for 2021 may at first appear strange. What did we learn in 2020, after all, except that we are not masters of nature, that the world has a way of surprising us with disastrous diseases, raging...more
As HR pivots to keep up with dramatic changes in the way we work, the structures and technology that undergird HR must change as well.
...more