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FCC Proposes New AI-Generated Robocall Rules

On Aug. 7, the Federal Communications Commission (FCC) voted to propose new rules to require callers to disclose if they are using artificial intelligence (AI) in robocalls and robotexts. If adopted, the new rules would set...more

FCC Declares AI-Generated Calls Subject to TCPA

On Feb. 8, the Federal Communications Commission (FCC) issued a unanimous declaratory ruling confirming the Telephone Consumer Protection Act’s (TCPA) restrictions on the use of “artificial or prerecorded voice” include...more

House Efforts to Target Robocalls and AI Would Impact Informational Business Calls and Text

As abusive robocalls remain unpopular both politically and, in general, universally among the American people, lawmakers have once again thrown out the opening salvo in efforts to legislate against them this week with the “Do...more

FCC Upends the Lead Generation Industry

The Federal Communications Commission (“FCC”) has adopted an order that will restructure the way lead generators collect consumer consent to receive robocalls or robotexts from sellers. Many businesses, particularly small...more

FCC Updates Rules on Consumers Revoking Consent for Calls and Texts

The Telephone Consumer Protection Act (“TCPA”) and implementing rules by the Federal Communications Commission (“Commission”) bar many types of calls or texts without first having obtained the consent of the called party....more

FCC Takes First Steps to Curb Scam Texts, Looks to Clamp Down on Lead Generators

Blocking Texts Highly Likely to Be Illegal - Until now, the FCC has focused on curbing illegal robocalls. It has now turned its attention to illegal robotexts, which the agency notes have been increasing rapidly. In an...more

FCC Declares Ringless Voicemails to Be Calls Subject to the TCPA

The Federal Communications Commission (“FCC”) released an order finding that ringless voicemails constitute calls subject to the Telephone Consumer Protection Act (“TCPA”). Companies sending prerecorded or artificial messages...more

New Legislation Would Expand the Telephone Consumer Protection Act

Several Democratic members of the U.S. House of Representatives, including the chairman of the House Oversight and Reform Subcommittee on Economic and Consumer Policy, recently introduced the Robotext Scam Prevention Act (HR...more

The FCC Imposes New Requirements on Non-Marketing Residential Robocalls

To ring in the New Year, the Federal Communications Commission (“FCC”) released an order imposing strict limits on the number of non-telemarketing, prerecorded or artificial voice calls that can be made to residential phone...more

Best Practices to Mitigate Illegal Robocalls to Hospitals and Health Facilities

Illegal robocalls are more than annoying, they often involve fraudulent schemes. These calls can be particularly pernicious when made to hospitals or health facilities. Hospitals face a wide range of illegal robocalls,...more

The FCC Reverses Course—Finds Government Contractors Subject to the TCPA

The Telephone Consumer Protection Act (TCPA) bars certain types of automated calls without first obtaining the consent of the called party. Indeed, with uncapped statutory damages, the TCPA is a staple of the plaintiff’s bar,...more

The FCC Slated to Take Further Steps to Combat Robocalls

The FCC will take up yet another order implementing the telecommunications industry-developed framework to verify that the information that appears in the caller ID is accurate. The framework is designed to combat illegal...more

The FCC Resolves Petitions on Texting Platforms and TCPA Consent

Last week, the Federal Communication Commission’s (“FCC”) Consumer and Governmental Affairs Bureau (“Bureau”) resolved two of the many pending petitions seeking relief and clarification concerning the requirements of the...more

The FCC Exempts COVID-19-Related Health Care “Robocalls” From TCPA Liability

The Federal Communications Commission (FCC) issued an order on March 20, 2020, confirming that the COVID-19 pandemic constitutes an “emergency” under the Telephone Consumer Protection Act (TCPA) relieving hospitals, health...more

Robocall Legislation Moves Forward

Compromise robocall legislation, called the Pallone-Thune TRACED Act (“Act”), is likely to be enacted soon. The Act enhances the Federal Communications Commission’s (“FCC”) enforcement powers, mandates adoption of the...more

CFPB and FCC Disconnect: Debt Collection and Call Blocking

On May 21, the CFPB published its long-awaited proposed rule on debt collection practices (“Proposed Rule”) in large part to address application of the Fair Debt Collection Practices Act (“FDCPA”) to modern collection issues....more

Expanding the Ability of Phone Companies to Block Calls

In its ongoing efforts to tackle the proliferation of illegal or unwanted “robocalls,” the FCC has released a draft order that would authorize all providers of voice services to offer to their customers call blocking as a...more

The Fourth Circuit Strikes TCPA’s Government Debt Collection Exception

Late last month, we warned that pending litigation in the Fourth and Ninth Circuits seeking to have the Telephone Consumer Protection Act (“TCPA”) declared unconstitutional based on the statutory government debt collection...more

FCC Adds a Reassigned Numbers Database Safe Harbor

We recently reported that the Federal Communications Commission (“FCC”) had published a draft order establishing a reassigned number database. The database would provide a central source for callers to determine whether the...more

The FCC Steps Up Efforts to Restrict “Robocalls”

Intrusive, unwanted calls are the Federal Communications Commission’s top consumer complaint. As part of its efforts to combat robocalls, the FCC has released two draft orders that are slated to be approved at its next open...more

The D.C. Circuit Issues a Split Ruling on the FCC’s 2015 Omnibus TCPA Order

The long-awaited ruling by the United States Court of Appeals for the District of Columbia on the Federal Communications Commission’s (“FCC”) 2015 Omnibus Telephone Consumer Protection Act (TCPA) order was finally released on...more

Canada Requires VoIP Service Providers to Implement Technical Measures to Combat Robocalls—A Likely Preview of U.S. Regulation

Everyone hates random telemarketing robocalls. Many of these calls originate overseas and are sent by those with no regard for rules designed to avoid such calls, like the Do Not Call Registry. New technologies make it easier...more

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