Do Associates, Partners, and Senior Partners Need To Market Themselves?

Nancy Myrland - Myrland Marketing & Social Media
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Myrland Marketing & Social Media

At every stage of your career, there is a case to be made that you need to market yourself and that you need to pay attention to traditional and social networking.

Well, let’s discuss because I have thoughts about this for lawyers at every stage of their careers.

Listen or Read…Your Choice

If you would like to listen to this via my 9-minute, 3-second  (faster if you speed up my voice in the controls) podcast episode, click here 

Many times, I am called in to do LinkedIn training for partners, and the thought process there, and I get it, is that these people are the rainmakers in the firm. These are the ones responsible for bringing in new business.

Associates should be learning. They should be helping to do the work, to do the research, and to help produce the work product. This can mean that associates are not always invested in as much as partners.

There are a lot of firms are investing in associates, so please don’t take this as a blanket statement. There are so many shining examples of firms that are paying attention to lawyers and investing in them at every stage. You know who you are, and I thank you for our work together.

But for those who are not yet investing in associate training and development, what you need to remember is that these people are your future rainmakers.

Associates, It’s Time

Associates, if you are thinking, well, my firm isn’t going to invest in me, so what am I supposed to do? My message to you is that you need to invest in yourself because you are a future owner of your firm. You are a future rainmaker, if not a current rainmaker, because you have the ability to bring business to your firm, and you have the ability to make a difference and make an impact on the bottom line.

You would have to be living under, well, except for the last gazillion months under COVID, you would have to be living under a rock, never seeing another human being, never talking to people, never texting with them, never emailing with them, and never calling them to not be a candidate for bringing in new business to your firm.

What this means is that you need to take the bull by the horns and decide that you are going to put yourself out there.

What Is The Cost Of Networking?

It’s not like it takes thousands of dollars to put yourself out there, to share your thought processes, to share your content. These social media platforms are pretty much free. You can invest in the paid versions of just about everything if you want, but you don’t have to yet.

What we are really talking about is your time as your investment. When networking and putting yourself out to the world, or at least your target audience, time is your biggest investment, and it is worth something.

After all, you bill X number of dollars per hour so, yes, you are making an investment of your time. It is important to remember that it will pay off because you are sharing your knowledge and building your reputation so that other people understand what you do.

What About Partners?

Partners, if you haven’t spent time learning these tools and developing relationships online, I suggest that now is a good time to start. I understand there might be a fear of failure or a fear of new technology. That is natural in some cases. I understand that, but I also understand that those hurdles can be jumped over, so you might want to do your best to jump over them because you are the owners of your firms. You are responsible for helping the firm get the word out about what the firm does.

Although it is challenging in many cases, you are also responsible for cross-selling what your colleagues do, and for helping your clients and potential clients understand the depth and breadth of the work that is done at your firm, even if it’s not something you do yourself.

If you meet somebody and you don’t let them know that someone in your firm can help them and they end up working with another firm, you may never get that person as a client in the future. However, if you do them the favor of helping them find someone skilled, qualified, and knowledgeable to solve their challenges, you increase the chances of earning their business or having them refer business to you.

Some tell me they don’t know enough about what others in the firm or in other practices do. If that is the case, I suggest you spend time getting to know other professionals, teams, and groups in your firm to better understand what they do.

As awkward as that might sound and feel, don’t ever be afraid to ask. People love to talk about what they do. Most will be honored that you want to take the time to learn about their practice.

I encourage you to:

  • Take time and figure out ways to talk about what you do
  • Figure out ways to share your knowledge, and
  • Figure out how best to communicate and network with the people who can have an impact on you and your business

These are important because you have a responsibility as an owner, as a future owner, or simply as a professional of your firm to keep your business healthy and to help keep the firm healthy.

Senior Partners, Are You Exempt?

Senior partners, you might be thinking…You know what? I’ve been around a long time and I don’t need to do any of this.

That’s fine. I encourage you to remember how your business became so healthy. You did great work, yes, but you also built your reputation and your relationships via networking and visibility, and by letting people know what you do for a living.

You put yourself out there. You shared your knowledge with other people. All of that and so much more caused those clients to come into the firm. If you are in this category, and your practice is healthy, please don’t give up on communicating with people just yet.

Continue networking with people the way you always have but be open to networking with them and with others deep in their organization by using a few new tools that will help accelerate those relationships. Remember that not all clients stay in the same position, or in the same company, forever. If they move on, I want to see your reputation embedded so deeply in that company that those who move into positions of power can’t imagine doing business with anyone else.

It is important to remember that people of every age are searching Google to check you out, or to look for solutions. If you have no presence, or a sparse one, it will be obvious to them.

Keep in mind that there are always others who are trying to steal your business by forming relationships with your loyal clients. By staying close to your clients via online and offline networking, you can help nurture and solidify those loyal friendships.

Social Networking Complements In-Person Networking

If you are accustomed to traditional, in-person networking, I will never encourage you to give up traditional networking and to move to online networking alone (unless you are unable, or we are somehow forbidden to see others in-person, but this pandemic won’t last forever). These two types of networking work together.

Social and digital networking complement in-person networking and in-person networking complements social and digital networking.

My Message For Lawyers At Every Stage

No matter what level you are at in your career, I encourage you to pay attention to, and to become familiar and comfortable with, networking online and offline, sharing your knowledge, and not being afraid to interact with others.

Don’t let the assumption that this is the wrong time in your career hold you back. Connecting with other human beings who are important to you and to the strength of the firm and your practice is too important.

Necessity and Responsibility

It is no longer a luxury but a necessity and a responsibility to communicate when and where others are spending time because the health of the firm and of your practice depend on you.

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Nancy Myrland - Myrland Marketing & Social Media
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