News & Analysis as of

Airlines Refunds

Baker Donelson

DOT Final Rule Requiring Refunds for Tickets and Ancillary Services

Baker Donelson on

After receiving thousands of comments and holding a rare public hearing, the Department of Transportation (DOT) has issued a joint Final Rule (Rule) requiring the issuance of refunds for ancillary fees and tickets by domestic...more

Carlton Fields

Ninth Circuit Reverses Denial of Motion to Compel Arbitration

Carlton Fields on

The Ninth Circuit Court of Appeals recently reversed a district court’s decision to deny a motion to compel arbitration in a case involving a request to refund the cost of airline tickets after a cancellation....more

Manatt, Phelps & Phillips, LLP

AI Gone Wild: Airline Has to Honor a Refund Policy Its Chatbot Fabricated

In a recent case brought in front of the Civil Resolution Tribunal (“CRT”) of British Columbia, Moffatt v. Air Canada, 2024 BCCRT 149, the CRT found in favor of an airline customer who relied on information about an airline’s...more

Morrison & Foerster LLP

MoFo’s State + Local Government Enforcement Newsletter

In order to provide an overview for busy in-house counsel and compliance professionals, this newsletter summarizes some of the most important and interesting developments from State Attorneys General across the country in the...more

Cozen O'Connor

DOT Issues Proposed Rule on Airline Ticket Refunds

Cozen O'Connor on

The U.S. Department of Transportation (DOT) recently issued a Notice of Proposed Rulemaking (NPRM), titled Airline Ticket Refunds and Consumer Protections. The NPRM, which applies to U.S. and foreign airlines and ticket...more

Foster Garvey PC

Online Travel Update: Skift pays tribute to Marriott CEO Arne Sorenson; Kayak says meta search is still influential; Tripadvisor...

Foster Garvey PC on

This week’s Update features a number of stories highlighting last week’s Skift Online Travel and Distribution Summit, as well as Marriott CEO Arne Sorenson’s incredible impact on Marriott and its view on online travel. Enjoy....more

Foster Garvey PC

Online Travel Update: Trivago reports a challenging 2020, but expects a positive 2021; Expedia reports disappointing year-end...

Foster Garvey PC on

For readers who have been following our Online Travel Updates since its inception, we thank you for your continued support. In this year of 2021, June will mark our six-year anniversary of publishing these weekly updates...more

Stinson LLP

Chicago Court Rules Montreal Convention Preempts an Airfare Class Action for Weather‑Cancelled Flights

Stinson LLP on

In an opinion issued on January 15, 2021, the Circuit Court for Cook County, Illinois dismissed an attempted class action lawsuit seeking refunds for flights canceled by Interjet Airlines....more

Cozen O'Connor

Airline Passengers’ Rights | Fake COVID-19 Cures | Unlicensed Debt Collection Agency Sued

Cozen O'Connor on

COVID-19- NAAG: Airline Industry Customers Deserve Stronger Consumer Protections- •The National Association of Attorneys General (“NAAG”) sent a letter to congressional leaders urging Congress to strengthen consumer...more

Pillsbury Winthrop Shaw Pittman LLP

Court Dismisses COVID-19 Flight Cancellation and Refund Class Action Lawsuit Brought Against Norwegian Air

With airlines facing over 30 class actions across the country seeking refunds for COVID-19 related flight cancellations, Pillsbury client Norwegian Air is the first to obtain a dismissal with prejudice. Boilerplate...more

Foster Garvey PC

OTA & Travel Distribution Update: Parity commitments extended by Expedia and Booking.com; Google adds pandemic details to travel...

Foster Garvey PC on

Parity Commitments Extended by Expedia and Booking.com - (“Expedia, Booking.com voluntarily extend 'price parity' antitrust commitments, Aug 14, 2020 via MLEX Insight) While the European Commission continues its...more

ArentFox Schiff

COVID-19 Class Action Update: Employment, PPP, Business Interruption Insurance, and Airline Refunds Drive New Litigation

ArentFox Schiff on

In addition to battling class certification, businesses swept into these class actions may be faced with consolidation motions in multidistrict forums. The Arent Fox Class Actions group has been tracking COVID-19 class...more

Spilman Thomas & Battle, PLLC

Unprecedented: COVID-19 Litigation Trends, Issue 15

This 15th edition of Unprecedented, our weekly update on COVID-19-related litigation, showcases new and evolving trends. This week we note how COVID-19 has accelerated a pre-existing trend toward class action litigation. And...more

Foster Garvey PC

OTA & Travel Distribution Update: Expedia’s first-quarter earnings release captivates main headlines; two major airlines with...

Foster Garvey PC on

This week’s OTA & Travel Distribution Update includes a greater number of stories than usual given the ever-changing COVID-19 situation. I hope you enjoy....more

Holland & Knight LLP

DOT Provides Additional Guidance on Carrier Obligations to Provide Refunds During "Unprecedented" Drop in Travel

Holland & Knight LLP on

Citing the "unprecedented impact" of COVID-19 on air travel demand, the U.S. Department of Transportation (DOT) on May 12, 2020, issued a document that provided answers to frequently asked questions (FAQs) concerning air...more

Cozen O'Connor

DOT Issues New Guidance Regarding Airlines’ Obligation to Provide Passenger Refunds

Cozen O'Connor on

As the airline industry grapples with the fallout from COVID-19, one issue is keeping airlines, regulators, legislators, and courts busy: passenger refunds....more

Foster Garvey PC

OTA & Travel Distribution Update: Expedia abandons rate parity in Australia; Sabre and Farelogix terminate merger agreement;...

Foster Garvey PC on

This week’s Update features a number of updates on previous stories, including our recent story on Expedia’s apparent abandonment of indirect and direct channel rate parity provisions in Australia. Enjoy....more

Carlton Fields

COVID-19 Class Actions by State

Carlton Fields on

I. Education - Rosenkrantz v. Arizona Board of Regents (D. Ariz. Mar. 27, 2020) – putative class action alleging the board failed to offer refunds for a portion of its room and board fees or other on-campus services after...more

Spilman Thomas & Battle, PLLC

The REAL Trending Litigation Topics Regarding COVID-19: Week of April 20

Another week brings another round of COVID-19-related lawsuits. Even after a month, we already can identify some early trends: refund lawsuits and second amendment claims continue to boom. A rise in takings claims may signal...more

Stinson LLP

Pandemic Class Action Refund Lawsuits Against Airlines Ignore Long-Standing Precedent

Stinson LLP on

Class action plaintiffs lawyers have reacted to the COVID-19 pandemic by filing putative class actions against airlines which, in order to conserve desperately needed cash, are offering travel credits in lieu of cash refunds...more

Holland & Knight LLP

Carrier Obligations to Make COVID-19 Related Flight Refunds: DOT Clarifies Policy

Holland & Knight LLP on

The COVID-19 pandemic has triggered a drop in air travel and a wave of airline flight cancellations. Reeling from widespread operational challenges and sudden (and massive) loss of revenue, many air carriers in recent weeks...more

Foster Garvey PC

OTA & Travel Distribution Update: IATA criticized by travel agencies for its airline refund procedures; Chinese online travel...

Foster Garvey PC on

In this week’s Update, we’ve included a greater number of stories than usual given the quantity and variety of available stories pertaining to COVID-19. Stay safe and healthy. Together, we will get through this. ...more

K&L Gates LLP

ACCC 'Takes off' Against Airline's no Refund Policies: Passenger Transport, Hospitality & Leisure Providers Beware

K&L Gates LLP on

In Brief - Airline operators Qantas, Jetstar, Tigerair and Virgin Australia have each recently admitted that they may have breached the Australian Consumer Law (ACL) by misleading consumers about their rights and remedies. ...more

Holland & Knight LLP

Tenth Circuit Affirms Airline's Enforcement of Terms Regarding Nonrefundable Tickets

Holland & Knight LLP on

In Martin v. United Airlines, Inc., __ Fed. App'x __, 2018 WL 992289 (10th Cir. Feb. 21, 2018), Oklahoma residents brought a putative class action asserting various breach of contract theories against the airline arising from...more

24 Results
 / 
View per page
Page: of 1

"My best business intelligence, in one easy email…"

Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra:
*By using the service, you signify your acceptance of JD Supra's Privacy Policy.
- hide
- hide