George Orwell warned us in his dark masterpiece Nineteen Eighty-Four how effortlessly authoritarian regimes could erase inconvenient truths by tossing records into a “memory hole”—a pneumatic chute leading directly to...more
The digital revolution has transformed the banking industry. As financial services and associated communications move online, it is more important than ever for institutions to manage and control their online presence....more
In an era where a single social media mishap can spiral into a legal nightmare, social media archiving is increasingly becoming a safety net for organizations....more
Over 200,000 companies use Zendesk to drive better customer experiences. Featuring a fully integrated ticketing system and generative AI-powered bots, Zendesk helps businesses automate and strengthen their support efforts...more
Reconciling Recordkeeping Requirements Against the Prudence of Data Remediation - As we have covered in previous alerts, the SEC and other regulators have intensified their scrutiny of the retention of electronic...more
Tech Vendors and Cybersecurity – Are They Responsible? It has long been recommended that when you contract with a technology vendor that you include an indemnity clause in the contract wherein the vendor will indemnify you...more
It is imperative that a company knows what data it holds, why it is holding it, where it holds it, and who has access to it. The old adage that information is power leads many to believe that holding on to as much data as...more
Hanzo & ACEDS Release Results of Third Annual Collaboration Data Survey - As collaboration applications win love from users, and these communications are increasingly in scope for discovery, enterprises are gaining...more
With the turbulence at Twitter, Mary Mack decided to back up our outgoing tweets, followers and lists that she uses to curate news. In order to archive she found there were many steps and a few tools needed to do so and is...more
Sitting at over 12M daily active users, Slack has completely changed the way we exchange information and, consequently, how we discover it. The most recent example? The ruling in Red Wolf Energy Trading, LLC v. BIA Capital...more
Often, a compliance team may have an archiving solution in place, only to discover their archives aren’t capturing their full dynamic site experience. Sometimes, they find that their archives haven’t captured anything at all...more
If your digital marketing efforts span the entire internet, from your corporate website to social media channels, and involve dynamic, interactive, or personalized content, you need to ensure that your web archiving...more
Proving regulatory compliance requires meticulous record keeping, including records of a company’s website and social media. Even if you follow each regulation carefully, without an immutable archive and corresponding audit...more
EDRM Ripped From the Headlines Webinar Series: In this fireside roundtable, guests, Jason R. Baron, former NARA and current Professor of the Practice at the University of Maryland and James and Jack Dever, cyber attorneys...more
Most people have heard of the Health Insurance Portability and Accountability Act (HIPAA), so it’s not surprising that companies dealing with digital health information will have to be HIPAA compliant. To do so, any protected...more
When it comes to making sure financial data is safe and meets compliance regulations, understanding the different regulatory bodies and how they affect your organization is a vital first step. Two of the most common...more
The legal department’s role is ever-expanding in both scope and complexity. New responsibilities lead to new questions, leaving room for uncertainty. That’s why the team at Hanzo decided to launch the luminary series,...more
With the ever-increasing growth of enterprise data, meeting compliance guidelines from regulatory bodies regarding digital files, communications, Personal Identifiable Information (PII), financial information, and financial...more
Is your organization required to archive its communications to comply with the laws, rules, and regulations that govern your industry? If so, the shift to remote work and the new business communications technologies like...more
Prognostications and predictions are inherently flawed. Does anyone really believe Punxsutawney Phil is a reliable weather forecaster? And how many of us, in our predictions of what would happen in legal technology in 2020,...more
If a picture is worth a thousand words, what’s a video worth? Pharmaceutical companies invest heavily in online advertisements and product websites to explain their prescription medications’ uses, benefits, and risks. The...more
Pharmaceutical advertising is big business. In 2020, pharmaceutical companies spent more than $6.5 billion on advertising. The Food and Drug Administration (FDA) regulates advertisements of prescription drugs, but it...more
In its Aug. 17 decision in Valve Corporation v. Ironburg Inventions Ltd., the Federal Circuit appears to have cleared the way for district courts to take judicial notice of Wayback Machine captures as evidence of prior-art...more
If you’re marketing any pharmaceutical or medical device, the Food and Drug Administration (FDA) has its eye on you. More accurately, the FDA has its eye on your website and social media, checking to see what you’re claiming...more
Websites today are more complex, sophisticated, and multifaceted than ever before. Whereas old-school websites had a “what you see is what you get” design where all relevant text and information was immediately visible, new...more