As remote communication and collaboration continues to soar across various organizations and industries, Zoom remains the leading cloud video communications platform connecting businesses and organizations across the world,...more
Over 200,000 companies use Zendesk to drive better customer experiences. Featuring a fully integrated ticketing system and generative AI-powered bots, Zendesk helps businesses automate and strengthen their support efforts...more
Reconciling Recordkeeping Requirements Against the Prudence of Data Remediation - As we have covered in previous alerts, the SEC and other regulators have intensified their scrutiny of the retention of electronic...more
Tech Vendors and Cybersecurity – Are They Responsible? It has long been recommended that when you contract with a technology vendor that you include an indemnity clause in the contract wherein the vendor will indemnify you...more
It is imperative that a company knows what data it holds, why it is holding it, where it holds it, and who has access to it. The old adage that information is power leads many to believe that holding on to as much data as...more
When it comes to making sure financial data is safe and meets compliance regulations, understanding the different regulatory bodies and how they affect your organization is a vital first step. Two of the most common...more
With the ever-increasing growth of enterprise data, meeting compliance guidelines from regulatory bodies regarding digital files, communications, Personal Identifiable Information (PII), financial information, and financial...more
Prognostications and predictions are inherently flawed. Does anyone really believe Punxsutawney Phil is a reliable weather forecaster? And how many of us, in our predictions of what would happen in legal technology in 2020,...more
While General Counsels traditionally have been tasked with Corporate Governance, that historically didn’t include anything in the field of Information Governance. But with information challenges increasingly lying at the...more
As the use of Microsoft Teams has exploded, compliance officers, information governance professionals, and other risk management decision-makers must determine whether they have the right tools to secure the information that...more
Every organization needs to develop an effective data retention policy to gain visibility and control over its information. But given the increasing complexity of today’s data systems and the constantly evolving regulatory...more
If you’re in the financial services industry, you’ve got a lot on your plate. You’re researching investments, advising customers, marketing your business, and maintaining strict compliance with a veritable alphabet soup of...more
If you’re a regular reader of Hanzo, we’ve probably already convinced you that you need to be archiving any social media profiles that your organization maintains, along with your website. Chances are you’ve heard us talk...more
WARCs? WORMs? Is this a lost installment of the Lord of the Rings? Unfortunately, no. Rather, WARC and WORM are abbreviations that you should be familiar with if you’re maintaining digital archives for regulatory compliance,...more