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Fisher Phillips

AI Call-Monitoring Lawsuits Are Heating Up: 5 Steps Your Business Can Take to Minimize Risk

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A new lawsuit just filed against an AI software provider offers a clear warning for any business using artificial intelligence to monitor or record customer service calls. On June 13, a California plaintiff filed a federal...more

Best Best & Krieger LLP

Best in Law: Talking Bots - Partner Glen Price Writes About AI Communication Law for the Press-Enterprise

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There has been a lot of attention recently on advances in artificial intelligence and computer algorithms that can convincingly mimic human speech. Originally published in The Press-Enterprise and other Southern California...more

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