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Consumer Financial Protection Bureau (CFPB) American Arbitration Association

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Chamber of Commerce suggests issues for CFPB to address at May 5 arbitration field hearing

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The U.S. Chamber of Commerce’s Center for Capital Markets Competitiveness has sent a letter to Director Cordray suggesting a series of issues for Mr. Cordray to address in his prepared remarks at the CFPB’s field hearing on...more

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Professor Sovern’s comments about CFPB arbitration study numbers don’t add up

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In a recent blog post, Professor Jeff Sovern responded to our blog post indicating that the CFPB’s March 10, 2014 Arbitration Study strongly supports the industry’s view that consumers fare better in arbitration than...more

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New empirical study of AAA arbitrations is a study in contradictions

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A new empirical study of approximately 5,000 American Arbitration Association (AAA) consumer arbitrations conducted between 2009 and 2013 purports to find a “repeat player” effect favoring companies that previous researchers,...more

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