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Data Privacy › Audio Recording › Risk Management

Fisher Phillips

AI Call-Monitoring Lawsuits Are Heating Up: 5 Steps Your Business Can Take to Minimize Risk

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A new lawsuit just filed against an AI software provider offers a clear warning for any business using artificial intelligence to monitor or record customer service calls. On June 13, a California plaintiff filed a federal...more

Fisher Phillips

AI Notetaking Tools Are All the Rage – But Should You Use Them? Employers Should Weigh These Risks First

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Perhaps you’ve asked an employee to take notes during a Zoom meeting, but they complained the task is difficult to manage while collaborating with teammates. Maybe you intended to document everything that transpired during an...more

Robinson+Cole Data Privacy + Security Insider

FBI Issues Warning about Internet-Connected Toys

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We previously reported about the microphone and video capabilities of Echo technology. The FBI is also concerned about this technology being used in toys that are connected to the Internet....more

Robinson+Cole Data Privacy + Security Insider

In the Privacy of Your Home

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By now, it’s pretty common knowledge that Alexa has been on a dollhouse shopping spree, and is also helping to solve a murder. Clearly, Alexa cannot be trusted and that’s why she has only limited trigger words, including...more

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