CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking - "Poorly deployed chatbots can impede customers from resolving problems." Why this is important: The Consumer Financial Protection Bureau...more
With inflation cutting into the budgets of Americans, a growing percentage of people with auto loans are struggling to make their monthly payments...more
The CFPB has issued a special edition of its Supervisory Highlights that focuses on compliance with the FCRA and Regulation V. The report contains two main sections, with one devoted to supervisory observations at furnishers...more
The summer yielded mixed economic signals for the auto industry. On the plus side, U.S. unemployment rates and interest rates remain low. However, auto sales at several auto manufacturers, including Ford and GM, slipped in...more
CFPB Takes Action Against Servicemember Auto Lender Security National Automotive Acceptance Company - On October 28, 2015, the Consumer Financial Protection Bureau (CFPB) filed an administrative order against Security...more