News & Analysis as of

Documentation Debt Collection

Shipkevich PLLC

CFPB Proposes Order in Massive Action Against Debt Collection Company

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On March 23, 2023, the Consumer Financial Protection Bureau (CFPB) has taken action against one of the largest debt collectors in the United States, Portfolio Recovery Associates (PRA), for various violations of law,...more

Jaburg Wilk

Tips for Collecting What You Are Owed

Jaburg Wilk on

1. Make sure you have what you need from the start - Take advantage of all information needed to collect at the time the loan is made or the services are provided, including obtaining a security interest in collateral....more

Ballard Spahr LLP

Senate hearing on debt industry focuses on documentation and medical debts

Ballard Spahr LLP on

Collection documentation and medical debts proved to be the focus of much of yesterday’s Senate Banking Committee hearing on the debt industry. The witnesses were Corey Stone, CFPB Assistant Director, Office of Deposits,...more

Ballard Spahr LLP

Lost in translation? Ensuring appropriate documentation in the pre-litigation debt collection process

Ballard Spahr LLP on

At yesterday’s joint FTC-CFPB roundtable on the debt collection industry, industry representatives advocated for a uniform, national standard for the documentation to be provided to debtors in the pre-litigation phase of the...more

Ballard Spahr LLP

Debt collection litigation: More documents or more face-to-face?

Ballard Spahr LLP on

Industry representatives and consumer advocates collectively lamented the high non-appearance rate of debtors in court in debt collection cases at yesterday’s joint FTC-CFPB roundtable on the debt collection industry....more

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