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European Union › Consumer Protection Laws

The European Union is an economic and political partnership comprised of 27 nations within the Eurozone. The EU was established in 1948 to promote stability and cooperation among member states in the aftermath of... more +
The European Union is an economic and political partnership comprised of 27 nations within the Eurozone. The EU was established in 1948 to promote stability and cooperation among member states in the aftermath of WWII. The EU maintains a common currency as well as several intranational institutions, including the European Parliament and the European Commission. less -
White & Case LLP

EU Consumer Protection Cooperation Network finds consumer law breaches in the e-commerce sector

White & Case LLP on

The Consumer Protection Cooperation Network (CPC) found that the online marketplace and fast fashion e-retailer SHEIN engaged in a range of practices that are in breach of EU consumer law. Scope of the CPC coordinated...more

A&O Shearman

ESMA launches call for evidence on retail investor journey under MiFID II

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The European Securities and Markets Authority (ESMA) has launched a call for evidence (CfE), accompanied by a press release, to gather input on the retail investor journey in capital markets under the revised EU Markets in...more

Wilson Sonsini Goodrich & Rosati

EU Commission Launches DSA Consultation on the Protection of Minors Online

Wilson Sonsini Goodrich & Rosati on

On May 13, 2025, the European Commission (EC) published draft guidelines on the protection of minors online. The guidelines outline the proposed measures that the EC expects online platforms accessible to minors to take to...more

Morrison & Foerster LLP

European Digital Compliance: Key Digital Regulation & Compliance Developments - May 9, 2025

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To help organizations stay on top of the main developments in European digital compliance, Morrison Foerster’s European Digital Regulatory Compliance team reports on some of the main topical digital regulatory and compliance...more

DLA Piper

German Higher Courts Clarify Strict Requirements for Online Contract Cancellations

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In two recent decisions, the German Higher Regional Courts (Oberlandesgerichte – OLG) of Cologne and Munich have clarified the – strict – German requirements for cancellation buttons on websites of tech companies providing...more

Sheppard Mullin Richter & Hampton LLP

EU: New European Consumer Protection Guidelines for Virtual Currencies in Video Games

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On March 21, 2025, ahead of a consultation and call for evidence on the EU’s Digital Fairness Act, the Consumer Protection Cooperation (CPC) Network highlighted the pressing need for improved consumer protection in the...more

Walkers

Central Bank Modernises Consumer Protection Code and introduces Standards for Business

Walkers on

Today, the Central Bank of Ireland published the Consumer Protection Code 2025 ("CPC 2025") comprising: (i) the Consumer Protection Code Central Bank Reform Act 2010 (Section 17A) (Standards for Business) Regulations 2025...more

Hogan Lovells

European Commission’s powers to fine, impose remedies, and block access to VLOPs under the DSA

Hogan Lovells on

The European Commission is currently engaged in a number of high-profile investigations of Very Large Online Platforms under the Digital Services Act. Its powers to enforce compliance are designed specifically for the DSA,...more

Hogan Lovells

The CJEU reinforces the liability of the distributor in claims for damages for defective products

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The Court of Justice of the European Union (CJEU) reinforces the liability of the distributor in claims for damages caused by defective products in cases of identity between the name of the distributor and the brand it...more

Morgan Lewis

New Procedural Means in Practice: Leading Decision Procedure and Representative Action

Morgan Lewis on

In November 2024, the German Federal Court of Justice made its first decision within the new leading decision procedure, which is intended to simplify mass proceedings. Another new procedural tool is the redress action. In...more

Goodwin

EU Updates its Product Liability Regime: Important Considerations for Providers of AI Systems and Software

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The European Union has significantly overhauled its product liability regime with a new directive concerning liability for defective products (Product Liability Directive). EU member states have until December 9, 2026, to...more

Hogan Lovells

European Commission investigations under the CPC Regulation

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The European Commission has substantially expanded its use of the Consumer Protection Cooperation (‘CPC’) Regulation to secure compliance by market places and other online services with EU consumer protection law. This...more

A&O Shearman

Global Financial Innovation Network report on use of consumer-facing AI in global financial services

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The Global Financial Innovation Network has published a report summarizing discussions led by the U.K. Financial Conduct Authority and the Dubai Financial Services Authority on the use of consumer-facing AI in global...more

Hogan Lovells

France is ready to launch DSA enforcement in 2025

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France is taking significant steps towards implementing the Digital Services Act (DSA), with new decrees laying the foundation for its national enforcement. On 3 January 2025, the French Competition and Consumer Authority...more

Hogan Lovells

Ireland’s June 2025 deadline for making consumer banking services more accessible to persons with disabilities

Hogan Lovells on

There are over 80 million people with disabilities in the EU. The European Accessibility Act 2019 (EAA) implements the UN Convention on the Rights of Persons with disabilities (UNCRPD) and aims at providing greater...more

Hogan Lovells

Naming and Labelling of vegan and vegetarian products – it's what it says on the tin

Hogan Lovells on

There is an ever-increasing number of consumers who are following a vegetarian or even vegan diet – and with this comes a wide range of vegetarian and vegan foods that can now be found in many supermarkets and restaurants....more

A&O Shearman

Zooming in on AI - #7: AI under financial regulations in the U.S., EU and U.K. - a comparative assessment of the current state of...

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This is the final note in a three-part series on the regulation of artificial intelligence in the financial services sector in the United States, the European Union and the United Kingdom. Our first note, we provided a...more

Goodwin

EU Adopts Cyber Resilience Act for Connected Devices

Goodwin on

On October 10, 2024, the European Council officially adopted the Cyber Resilience Act (CRA), a regulation designed to ensure that products with digital features are secure to use and resilient against cyber threats, and that...more

BCLP

Understanding Consumer Law when Conducting Influencer Marketing Campaigns in the EU and UK

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Long gone are the days where brands could rely simply on purchasing advertising space in newspapers or investing in eye-catching brochures to display their products. Now, the world is their oyster with the advance of the...more

Walkers

Global Legal Insights FinTech 2024: Ireland chapter

Walkers on

The Irish government has been supportive of the development of the financial services sector in Ireland and this extends to fintech. The government’s strategy for the development of Ireland’s international financial services...more

Goodwin

The Publication of the CSSF’s Annual Report 2023

Goodwin on

On September 19th, 2024, the CSSF published its 2023 annual report, highlighting key regulatory challenges, particularly in the realm of crypto-assets following the implementation of the Markets in Crypto-Assets Regulation...more

A&O Shearman

UK Financial Conduct Authority Consults on New Regulatory Reporting Return for Consumer Credit Firms

A&O Shearman on

The U.K. Financial Conduct Authority has published a consultation paper on a new regulatory reporting return for consumer credit firms engaging in any one, or more, of the regulated activities of credit broking, providing...more

A&O Shearman

Financial Conduct Authority Policy Statement on Rules for Access to Cash

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The Financial Conduct Authority has published a policy statement on the final rules and guidance for a new regulatory regime to support access to cash for the consumers and businesses that rely on it, along with a research...more

Faegre Drinker Biddle & Reath LLP

New UK Consumer Laws on Fake Reviews, Subscription Contracts and Drip Pricing: Impact on US Businesses

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In May of this year, the UK Government passed the Digital Markets, Competition and Consumers Act (DMCC) into law. The DMCC is wide-ranging and covers three key areas: consumer law, digital markets, and merger and antitrust...more

Skadden, Arps, Slate, Meagher & Flom LLP

Insights – June 2024

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Explore the unique considerations for mergers and acquisitions in the AI sector, the return of IPOs, the implications of new Supreme Court decisions and other developments in this edition of Skadden’s quarterly Insights....more

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