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False Advertising State Attorneys General

Troutman Pepper

Ticketing Company Agrees to COVID-19 Customer Refunds

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California Attorney General (AG) Rob Bonta has settled with StubHub, Inc. (StubHub) for alleged violations of the Unfair Competition Law and False Advertising Law. The complaint accuses StubHub of making misleading statements...more

Cozen O'Connor

Online Career Training Company to Pay $43.5 Million for Deceptive Practices Targeting Service Members

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The FTC reached a settlement with Career Step, LLC to resolve allegations that the company violated the FTC Act, the Gramm-Leach-Bliley Act, the Telemarketing and Consumer Fraud and Abuse Prevention Act, and the Telemarketing...more

Cozen O'Connor

Connecticut and Minnesota AGs Latest to Shine Light on Allegedly Deceptive Practices in the Solar Industry

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innesota AG Keith Ellison has settled investigations into multiple solar installers and advertisers for allegedly violating state consumer protection laws. The Assurances of Discontinuance (AODs) reached with Sun Badger Solar...more

BCLP

California Ban on Hidden Fees to Take Effect; Restaurant Exception Passes

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A new California law that prohibits charging hidden fees for goods and services takes effect on July 1. After that date, all fees, with a few limited exceptions, must be disclosed at the outset of a consumer transaction and...more

Pierce Atwood LLP

Massachusetts Attorney General Clarifies Position on Artificial Intelligence

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The Massachusetts Attorney General’s Office (AGO) recently issued an advisory clarifying that existing Massachusetts law applies to artificial intelligence (AI) to the same extent as any other product in the stream of...more

Kelley Drye & Warren LLP

California AG Says Funeral Service Provider Made a Killing – At Consumers’ Expense

“Everyone dies.” This was the first line in the California Attorney General’s 2021 complaint against the nation’s largest funeral service provider, Service Corporation International (“SCI”). Earlier this month, Attorney...more

Cozen O'Connor

California AG Releases Guidance on “Honest Pricing Law”

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California AG Rob Bonta has issued guidance regarding California Senate Bill 478, also known as the “Honest Pricing Law” or “Hidden Fees Statute,” that will take effect July 1, 2024. The new law is designed to eliminate...more

Cozen O'Connor

The State AG Report – 5.2.2024

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Here are curated AG and federal regulatory news stories highlighting key areas in which state and federal regulators’ decisions are having an impact across the US: •Florida AG Takes the Field Against Atlantic Coast...more

Cozen O'Connor

FTC Pulls Welcome Mat Over Home Products Retailer’s “Made in USA” Claims

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The FTC entered into a settlement with Williams Sonoma, Inc., to resolve allegations that the retailer—which includes brands such as Pottery Barn, PBTeen, and West Elm—violated a previous FTC order by falsely representing...more

Cozen O'Connor

California AG Gives an “F” to University’s Military Enrollment Tactics

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California AG Rob Bonta reached a settlement with the University of Phoenix, Inc., and its parent company Apollo Education Group, Inc., to resolve claims that the University intentionally solicited servicemembers, veterans,...more

Venable LLP

Unraveling a Tangled Net of Claims: Jury Split on a Jellyfish-Derived Supplement Product

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In February 2024, a New York federal jury returned a split verdict in the New York attorney general’s lengthy battle against Quincy Bioscience, finding that certain of Quincy’s efficacy and establishment claims for a dietary...more

Venable LLP

State Attorney General Inquiries: An Excerpt from the Advertising Law Tool Kit

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State attorneys general (AGs) are the chief legal officers of their states or territories and can bring actions to protect the “public interest” in almost any area of law. They represent the state government and the general...more

Venable LLP

Ad Law Tool Kit Show – Episode 11 – State Attorney General Investigations

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Listen to Episode 11 of our podcast, the Ad Law Tool Kit Show. In this episode, former Venable partner Alexandra Megaris talks to host Len Gordon about state attorney general investigations. Check out the episode....more

A&O Shearman

New York Attorney General Sues Beef Processing Company In “Greenwashing” Complaint Alleging The Company Publicized Unrealistic...

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On February 28, 2024, the New York Attorney General filed suit against one of the world’s largest beef processing companies (the “Company”), alleging that the Company engaged in deceptive business practices and false...more

Cozen O'Connor

FTC Secures $59 Million Settlement over Fintech Firms’ Allegedly Misleading PPP Loan Claims

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The FTC has reached settlement agreements with fintech firms Biz2Credit, Inc. and Oto Analytics, Inc. (doing business as Womply) to resolve allegations that the companies misled small businesses during the COVID-19 pandemic...more

Troutman Pepper

New York AG Sues Top Beef Producer for Alleged False “Net-Zero” Claims and Deceptive Trade Practices

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New York Attorney General (AG) Letitia James is suing JBS USA Food Company and JBS USA Food Company Holdings under New York’s consumer protection laws for allegedly attempting to boost consumer sales by making sustainability...more

Womble Bond Dickinson

New York Attorney General Sues JBS for its Climate Claims

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New York State Attorney General Letitia James has filed a lawsuit against beef producer JBS in state court. The allegations center around JBS’s allegedly misleading marketing claims related to its commitment to reduce climate...more

Cozen O'Connor

FTC Cracks Down on H&R Block’s Alleged ‘Free’ Filing Fiasco

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The FTC filed an administrative complaint against H&R Block, alleging the tax preparation company violated the FTC Act when it misleadingly advertised its online products as “free” and unfairly complicated the process for...more

Troutman Pepper

Pennsylvania AG Settles With Debt Services Law Firm

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Pennsylvania Attorney General (AG) Michelle Henry reached a settlement with attorney Erik Helbing and his business, Helbing Law Group, LLC, resolving allegations of deceptive advertising practices and failure to effectively...more

Cozen O'Connor

The State AG Report – 2.1.2024

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Here are curated AG and federal regulatory news stories highlighting key areas in which state and federal regulators’ decisions are having an impact across the US: •AGs Don’t Like NCAA’s Name-Image-Likeness Restrictions- ...more

Cozen O'Connor

FTC Mows Down Allegedly False “Made in USA” Claims

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The FTC settled with Kubota North America Corporation and affiliated entities to resolve allegations the tractor maker violated the FTC Act and the Made in USA Labeling Rule by falsely labeling certain replacement parts as...more

Cozen O'Connor

The State AG Report – 1.18.2024

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Here are curated AG and federal regulatory news stories highlighting key areas in which state and federal regulators’ decisions are having an impact across the US: • AGs Advocate for Implementation of Proposed Menthol...more

Cozen O'Connor

District AG Trashes “Cash in a Flash” Promotion

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District of Columbia AG Brian L. Schwalb settled with JTH Tax, Inc., doing business as Liberty Tax Service, to resolve allegations that the tax preparation company violated the District’s Consumer Protection Procedures Act...more

Troutman Pepper

FTC and Connecticut AG File Suit Against Auto Dealer over Alleged “Junk Fees”

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The Federal Trade Commission (FTC) and Connecticut Attorney General William Tong filed suit against auto dealer Manchester City Nissan (Manchester City), its owner, and several employees for allegedly deceiving consumers...more

Troutman Pepper

Massachusetts AG Proposes New Regulations Against Hidden “Junk” Fees

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While the federal government’s campaign against hidden “junk” fees intensifies, state attorneys general (AGs) have long been contesting concealed costs as unfair or deceptive — especially in the absence of sufficient...more

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