News & Analysis as of

Federal Trade Commission (FTC) Consumer Complaint System

Ballard Spahr LLP

CFPB: Most debt collection complaints in 2023 were attempts to collect debts not owed

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The most frequent consumer debt collection complaints filed with the CFPB in 2023 were attempts to collect debts that actually were not owed, the bureau said in its annual Fair Debt Collection Practices Act report....more

BakerHostetler

AD-ttorneys@law - April 2023

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U.S. Copyright Office Keeps AI Out in the Cold - Only humans can copyright, Office says - Daisy, Daisy, Give Me Your Answer True - The Copyright Office has weighed in with long-anticipated statement of policy...more

Holland & Knight LLP

Government Investigations: Insight from a Former Federal Trade Commission Director

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Holland & Knight hosted Dama Brown, the former Regional Director of the Federal Trade Commission's (FTC) Southwest Region, for a webinar presentation on Aug. 11, 2021. During the interview, Holland & Knight Partner Anthony...more

Fox Rothschild LLP

FTC’s Cooling-Off Rule

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The Federal Trade Commission (FTC) has a “Cooling-Off Rule” that gives consumers a three-day right to cancel a sale made at their home, workplace, or dormitory, or at a seller’s temporary location, like a hotel or motel room,...more

Seyfarth Shaw LLP

Is This The Calm Before The Class Action Storm?

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With the COVID-19 pandemic continuing to storm across the country, it is having a substantial affect in nearly every industry. The fallout from this pandemic will likely result in a wave of class action litigation....more

Carlton Fields

Take Notice: FTC Reports on Claims Rates and Settlement Notices

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In September 2019, the Federal Trade Commission issued a staff report titled “Consumers and Class Actions: A Retrospective and Analysis of Settlement Campaigns.” The FTC staff studied 149 consumer class action settlements and...more

Hudson Cook, LLP

Welcome to the Sunshine

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Life under a rock has its benefits - you probably don't get many houseguests, and you're never sunburned. But there are some drawbacks, too. The main one is that you definitely don't know what's been going on out here in the...more

Ballard Spahr LLP

Imposter Scams Top FTC’s List of 2018 Consumer Complaints

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The FTC has issued its 2018 Consumer Sentinel Network Data Book. The report summarizes consumer complaints stored in the Consumer Sentinel Network, a secure online database....more

Robinson+Cole Data Privacy + Security Insider

Privacy Tip #161 – FTC Launches “Data Spotlight”

The Federal Trade Commission (FTC) announced recently that it will release an aggregated report of all of the consumer complaints that are lodged by individuals on a quarterly basis instead of annually....more

Manatt, Phelps & Phillips, LLP

FTC Details Top Consumer Complaints of 2017

The Federal Trade Commission’s annual Consumer Sentinel Network Data Book revealed the top consumer complaints for 2017, with debt collection maintaining its title as the most-complained-about topic....more

Ballard Spahr LLP

CFPB issues seventh annual FDCPA report

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The CFPB has issued its seventh annual Fair Debt Collection Practices Act report covering the CFPB’s and FTC’s activities in 2017. The CFPB’s previous FDCPA annual reports began with a message from former Director Cordray....more

Ballard Spahr LLP

FTC releases annual report on consumer complaints

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According to its newly-released Consumer Sentinel Network Data Book, the FTC received complaints from 2.68 million consumers in 2017, a decrease from 2016 when 2.98 million consumers submitted complaints....more

BCLP

Companies Perceived By The FTC As Top Violators

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The Federal Trade Commission collects complaints about organizations that allegedly violate the data privacy, data security, advertising, and marketing laws. Each month the FTC creates an internal “Top Violators” report...more

BCLP

Companies Perceived By The FTC as Top Violators

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As discussed in previous articles, the FTC collects complaints about organizations that allegedly violate the data privacy, data security, advertising, and marketing laws. Each month the FTC creates a “Top Violators”...more

BCLP

FTC Tracking Of Privacy Complaints

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The FTC collects complaints about companies that allegedly violate the data privacy, data security, advertising, and marketing laws. The result is a massive database of consumer complaints known as “Consumer Sentinel” that is...more

Ballard Spahr LLP

FTC to host June 9 forum on marketplace lending

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The interest of federal regulators in marketplace lending continues to grow. In March 2016, the CFPB announced that it is taking complaints about marketplace lenders. In July 2015, the Treasury Department issued a request...more

Ballard Spahr LLP

CFPB issues 2016 FDCPA report

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The CFPB has issued its fifth annual Fair Debt Collection Practices Act report covering the CFPB’s activities in 2015. In the background section of the report, the CFPB provides various statistics about the debt collection...more

Robinson+Cole Data Privacy + Security Insider

This week is National Consumer Protection Week: know your consumer rights

The Federal Trade Commission (FTC), in collaboration with over 100 governmental, not for profit and private entities, is spearheading National Consumer Protection week, March 6-12, in an effort to educate consumers about...more

Robinson+Cole Data Privacy + Security Insider

Privacy Tip #25 – This week is National Consumer Protection Week: know your consumer rights

The Federal Trade Commission (FTC), in collaboration with over 100 governmental, not for profit and private entities, is spearheading National Consumer Protection week, March 6-12, in an effort to educate consumers about...more

Dorsey & Whitney LLP

The New “Yelp.com” for the Consumer Finance Industry

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Since the creation of the Consumer Financial Protection Bureau (“CFPB”) in 2010, the CFPB has been accepting consumer complaints regarding financial services companies, and has been publishing data regarding these complaints...more

Ballard Spahr LLP

CFPB to participate in FTC Atlanta debt collection program

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The CFPB will be participating in the FTC’s third “Debt Collection Dialogue” to be held in in Atlanta, Georgia on November 18, 2015. Gregory Nodler, CFPB Senior Counsel for Enforcement Policy and Strategy, is scheduled to be...more

Ballard Spahr LLP

FTC Issues 2014 Complaints Report

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The Federal Trade Commission received more than 2.5 million consumer complaints in 2014, according to its newly released Consumer Sentinel Network Data Book. The annual report provides national and state-by-state data on...more

BakerHostetler

Repeated IRS Warnings Haven’t Stopped Telephone Scams

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In October 2013, the IRS issued taxpayers a warning about a pervasive telephone scam designed to solicit payments and release of personal information from individuals. The IRS issued a second warning concerning the scam near...more

Ballard Spahr LLP

Can the CFPB be far behind?

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Yesterday, the FTC announced that it has made its online Complaint Assistant easier to use for consumers who want to file a complaint with the FTC through their mobile device. While the CFPB has optimized its Spanish...more

Ballard Spahr LLP

FTC Emphasizes 'Aggressive Enforcement' and 'Vigorous Education' on Military Consumer Protection Issues

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Charles A. Harwood, Deputy Director of the Bureau of Consumer Protection of the Federal Trade Commission, testified before a U.S. Senate committee last week about military consumer protection issues. Deputy Director Harwood's...more

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