News & Analysis as of

Hotels Refunds

Holland & Knight LLP

California's Hotel and Private Residence Rental Reservation Refunds Law Is Effective July 1

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A new California law that enables people making hotel accommodations or short-term rentals to cancel their reservations without penalty under certain parameters becomes effective on July 1, 2024. California Senate Bill 644,...more

Cozen O'Connor

Online Travel Agency Reimburses Consumers Affected by COVID-19-Related Travel Cancellations

Cozen O'Connor on

Florida AG Ashley Moody reached a settlement with online travel agency BookIt Operating LLC, the operator of BookIt.com, (“BookIt”) to resolve allegations that it knowingly collecting money from consumers for travel made...more

Foster Garvey PC

Online Travel Update: Marriott and Rakuten announce partnership; Sonder continues to expand distribution network; Expedia combines...

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This week’s Update features a variety of stories, including stories regarding Expedia’s planned roll up of its loyalty programs and Marriott’s recently announced loyalty program partnership with Japanese e-commerce platform,...more

Foster Garvey PC

Online Travel Update: Skift pays tribute to Marriott CEO Arne Sorenson; Kayak says meta search is still influential; Tripadvisor...

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This week’s Update features a number of stories highlighting last week’s Skift Online Travel and Distribution Summit, as well as Marriott CEO Arne Sorenson’s incredible impact on Marriott and its view on online travel. Enjoy....more

Foster Garvey PC

Online Travel Update: Trivago reports a challenging 2020, but expects a positive 2021; Expedia reports disappointing year-end...

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For readers who have been following our Online Travel Updates since its inception, we thank you for your continued support. In this year of 2021, June will mark our six-year anniversary of publishing these weekly updates...more

Foster Garvey PC

OTA & Travel Distribution Update: Tripadvisor explores consumer subscription program; Airbnb faces potential class action over...

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It’s earning season, and this week’s Update features a number of stories detailing the quarterly earnings releases from several of the largest online travel agencies (OTA) and global distributions system (GDS) companies....more

Foster Garvey PC

OTA & Travel Distribution Update: Parity commitments extended by Expedia and Booking.com; Google adds pandemic details to travel...

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Parity Commitments Extended by Expedia and Booking.com - (“Expedia, Booking.com voluntarily extend 'price parity' antitrust commitments, Aug 14, 2020 via MLEX Insight) While the European Commission continues its...more

Foster Garvey PC

OTA & Travel Distribution Update: Expedia’s recent second-quarter earnings release reflects current travel industry misery;...

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This week’s Update takes a deep dive into all things Expedia, and includes several stories regarding Expedia’s recent disastrous quarterly earnings release, an actual copy of the release as well as a copy of a complaint...more

Spilman Thomas & Battle, PLLC

Unprecedented: COVID-19 Litigation Trends, Issue 15

This 15th edition of Unprecedented, our weekly update on COVID-19-related litigation, showcases new and evolving trends. This week we note how COVID-19 has accelerated a pre-existing trend toward class action litigation. And...more

Foster Garvey PC

OTA & Travel Distribution Update: Expedia’s first-quarter earnings release captivates main headlines; two major airlines with...

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This week’s OTA & Travel Distribution Update includes a greater number of stories than usual given the ever-changing COVID-19 situation. I hope you enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update: Expedia abandons rate parity in Australia; Sabre and Farelogix terminate merger agreement;...

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This week’s Update features a number of updates on previous stories, including our recent story on Expedia’s apparent abandonment of indirect and direct channel rate parity provisions in Australia. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update: IATA criticized by travel agencies for its airline refund procedures; Chinese online travel...

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In this week’s Update, we’ve included a greater number of stories than usual given the quantity and variety of available stories pertaining to COVID-19. Stay safe and healthy. Together, we will get through this. ...more

Foster Garvey PC

OTA & Travel Distribution Update - Nov. 17th, 2017

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This week’s OTA & Travel Distribution Update is below and features stories on both traditional OTAs and short-term rentals. Enjoy....more

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