News & Analysis as of

Outsourcing Technology Sector

Morgan Lewis

Unlocking AI and Outsourcing: Strategies for Success

Morgan Lewis on

In today’s dynamic business landscape, outsourcing has become an indispensable tool for organizations seeking to streamline operations, cut costs, and access specialized expertise. Yet, as technology advances at an...more

Morgan Lewis - Tech & Sourcing

Cracking AI and Outsourcing Conundrums (Part 4): Who Owns—And Has the Right to Use—What

This blog is the finale to our Cracking AI and Outsourcing Conundrums series, a series in which we’ve discussed thought-provoking topics and set the stage for dynamic discussions with outsourcing customers and providers on...more

Morgan Lewis - Tech & Sourcing

Cracking AI and Outsourcing Conundrums (Part 3): Are You Sure You Know Where and How Your Providers Are Using GenAI?

Welcome to Part 3 of our Cracking AI and Outsourcing Conundrums series. In Part 1, we discussed at a high level the challenges of requiring outsourcing providers to drive innovation through the use of generative AI (GenAI)...more

Morgan Lewis - Tech & Sourcing

Cracking AI and Outsourcing Conundrums (Part 2): Enhanced Quality Checks vs. Savings Commitments

In Part 1 of our Cracking AI and Outsourcing Conundrums series, we discussed at a high level the challenges of requiring outsourcing providers to drive generative AI (GenAI) innovation while at the same time complying with...more

Holland & Knight LLP

Capturing Industrial Base from the DoD

Holland & Knight LLP on

With ever-increasing threats from the Chinese Communist Party, recently exposed vulnerabilities in the United States' supply chain and decades of outsourcing that has left the defense and industrial base vulnerable, there is...more

Mayer Brown

Strategies for Success: Outsourcing Deal and Negotiation Processes

Mayer Brown on

Companies seeking to outsource—or re-source—business functions are strongly incentivized to act quickly, in order to realize savings and other benefits. However, maximizing those benefits requires effective planning and...more

Morgan Lewis - Tech & Sourcing

2023 Tech & Sourcing Summit: A Summary

On October 25, the Morgan Lewis technology transactions, outsourcing, and commercial contracts team filled a room in New York with representatives from various industries who were looking to engage in interactive discussions...more

Morgan Lewis - Tech & Sourcing

Next-Gen Business Process Outsourcing: Key Contracting Issues to Consider

Our recent blog post, The Rise of Next-Gen Business Process Outsourcing, highlighted the importance of understanding the exciting opportunities and the challenges of next-gen business process outsourcing (BPO) in order to...more

Morgan Lewis - Tech & Sourcing

Contract Corner: Key Terms When It Comes Time to Terminate

The decision to terminate an agreement cannot be taken lightly. In exercising the option, understanding the key terms of the agreement and necessary steps to effectuate the termination are critical. As we have previously...more

Mayer Brown

2023 Trends for Technology Transactions

Mayer Brown on

As 2023 begins, we are coming off many years of fast and frothy innovation with a great deal of new complexity in both products and business models. We now face a downturn. Prominent companies across the economy are...more

Morgan Lewis

New Year Brings New Challenges, Opportunities for Outsourcing, and Technology

Morgan Lewis on

Given a boost by the COVID-19 pandemic, as companies moved to implement technology and digital solutions more quickly, acquire talent, and shore up resiliency, the global outsourcing market saw significant growth over the...more

Mayer Brown

Negotiating for Value in Outsourcing Contracts

Mayer Brown on

Market and technology changes create opportunities for companies to substantially reduce costs by negotiating or renegotiating managed services agreements and other outsourcing services agreements. In this episode, ISG...more

Williams Mullen

Outsourcing Manufacturing of Sensitive Items to Foreign Firms Presents Export Control Challenges

Williams Mullen on

Outsourcing the design and manufacturing of products, components and software to foreign contractors has become a significant part of manufacturing in the U.S. However, if the items involved are subject to U.S. export...more

McDermott Will & Emery

[Webinar] McDermottTech 2020 - September 29th, 5:30 pm - 7:45 pm CET

McDermott Will & Emery on

We invite you to attend McDermottTech 2020, a virtual conference exploring the latest global trends impacting the technology and outsourcing industry. Please join us for this complimentary program on 29 September for the...more

Morgan Lewis

Contract Corner: Are You Within Market? A Look at Key Components of a Good Benchmarking Clause

Morgan Lewis on

You signed a long-term deal. It would be embarrassing if, in a few years after signing, the pricing is significantly higher or your service levels are significantly lower than market. Benchmarking provisions are intended to...more

Morgan Lewis

Contract Corner 10: Performance 'Incentives' to Consider When Structuring Your System Development or Implementation Contract

Morgan Lewis on

We have all heard the horror stories: system implementation deals costing 300% more than the original budget, go-live dates for development projects being way past the scheduled dates, and deliverables that do not meet the...more

Morgan Lewis

What Discussion Themes Emerged at the Annual PSS2019 Aviation Technology Conference?

Morgan Lewis on

As mentioned in our recent blog post, Morgan Lewis, led by technology, outsourcing and commercial transactions partner Mike Pierides, hosted a roundtable on aviation technology contracts and issues on November 14 at the...more

Morgan Lewis

Complexity in Sourcing: It Might Not Mean What You Think It Means

Morgan Lewis on

Complexity in sourcing transactions relates to the interdependence between the parties executing a program. However, “complexity” can be a surprisingly nuanced concept whose meaning can vary under different circumstances....more

Morgan Lewis

Asia-Pacific Outsourcing Trends to Watch in 2019

Morgan Lewis on

Forbes has listed its top outsourcing trends in the Asia-Pacific (APAC) region for 2019. The APAC region has long been the dominant region for outsourcing, although it is facing competition from emerging outsourcing markets...more

Morgan Lewis

Contract Corner: Top Five Issues to Consider When Leveraging Automation Software in an Outsourcing Transaction

Morgan Lewis on

Customers in outsourcing arrangements are coming to expect (or starting to demand) that their providers have the resources, technology, and know-how to leverage automation software—whether robotics desktop automation (RDA) or...more

Pillsbury - Global Sourcing Practice

Come Harvest Time, Who Owns the Fruits of Machine Learning?

Famously dramatized by the disembodied voice of HAL in Stanley Kubrick’s 1968 film 2001: A Space Odyssey, artificial intelligence has been the subject of humanity’s existential angst for decades. Although Elon Musk warns that...more

Morgan Lewis

Tired of Deal Fatigue? (Part 3: The Deal Process—A Life Cycle)

Morgan Lewis on

If you’re tired of deal fatigue, and if worrying about its signs and root causes has you feeling sapped, the best thing to do is to return to fundamentals. In this third and final installment, we explore how you can employ...more

Morgan Lewis

Tired of Deal Fatigue? (Part 2: Root Causes)

Morgan Lewis on

Imagine a scenario where you are a new member of a deal team that has been working on the same deal day and night for months, but just can’t seem to close. As a new member of the team, you’re still fresh and optimistic, but...more

Morgan Lewis

Tired of Deal Fatigue? (Part 1)

Morgan Lewis on

Have you ever really thought about deal fatigue? Most people don’t realize that it’s a thing. Yet its real, it’s powerful, and it can drive a deal team to unwittingly act against its own interests at the worst possible times....more

Jackson Lewis P.C.

India-Based Infosys Plans To Hire Thousands of U.S. Workers For New U.S. Locations

Jackson Lewis P.C. on

Amid criticism of outsourcing firms, at least one large Indian outsourcing company is planning to hire 10,000 U.S. workers over the next two years. Infosys CEO Vishal Sikka announced the company will open four technology and...more

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