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SaaS Contract Terms Technology Sector

Venable LLP

Service-Level Agreements for Online or Cloud-Based Arrangements

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Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based service arrangements. A service-level agreement (in particular, a "customer service-level...more

Conn Kavanaugh

Three Things You Should Know About Service Level Agreements in SaaS/Cloud Contracts

Conn Kavanaugh on

When a customer purchases software-as-a-service (SaaS)–which is sometimes called a “cloud” service or product–the software is not hosted. It does not reside at the customer’s location or data center. Rather the software is...more

Venable LLP

Technology Contracts: An Overview - May 2023 #2

Venable LLP on

The use, distribution, and licensing of software and technology are commonly governed by legal terms both to protect the software or technology owner intellectual property (IP) rights and to allow another permission to use or...more

Venable LLP

Technology Contracts: An Overview

Venable LLP on

The use, distribution, and licensing of software and technology are commonly governed by legal terms both to protect the software or technology owner intellectual property (IP) rights and to allow another permission to use or...more

Morgan Lewis - Tech & Sourcing

Tips for Negotiating a Major Platform Modernization Contract

The race to improve, automate, and modernize business operations has led many companies to reexamine their foundational digital platforms to assess whether it is time (or past time) to transform these platforms to better...more

Lowenstein Sandler LLP

Source Code Escrow Agreements Are Reaching For The Cloud

Lowenstein Sandler LLP on

Source code escrow agreements have long been accepted by software providers in traditional on-premises software sales. But how often do we see on-premises software licenses today? An overwhelming number of vital business...more

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