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State Attorneys General Debt Collectors

Kilpatrick

New York’s FAIR Business Practices Act: State Regulators Begin Expansion of Consumer Protection Authority

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On March 13, 2025, New York State took a significant step towards bolstering its consumer and small business protections with the introduction of the Fostering Affordability and Integrity Through Reasonable (FAIR) Business...more

Orrick, Herrington & Sutcliffe LLP

Minnesota Attorney General shuts down debt settlement companies

On October 18, the Minnesota Attorney General (AG) secured an Assurance of Discontinuance (AOD) between the State of Minnesota and two debt settlement companies (the respondents) regarding allegations that the companies...more

Orrick, Herrington & Sutcliffe LLP

Massachusetts AG settles with loan servicer over debt collection violations

Recently, the Massachusetts AG settled with a loan servicer (respondent) to resolve allegations that respondent violated Massachusetts foreclosure-prevention law, debt collection regulations, and federal mortgage servicing...more

Cozen O'Connor

CFPB Warns Medical Debt Collectors to Stick to the Law

Cozen O'Connor on

The CFPB issued guidance reminding debt collectors of their obligation to comply with the Fair Debt Collection Practices Act (the “FDCPA”) and Regulation F’s prohibitions on false, deceptive, or misleading representations and...more

Hudson Cook, LLP

Technical Violations of State Collection Practices Laws Can Lead to Class Action Liability

Hudson Cook, LLP on

If you are reading this article, you are likely aware that a creditor collecting its own debts in its own name is not a "debt collector" under the federal Fair Debt Collection Practices Act ("FDCPA") or its implementing rule,...more

Cozen O'Connor

New York AG to Bank: Freeze! No More Restraining Protected Consumer Funds

Cozen O'Connor on

New York AG Letitia James entered into an Assurance of Discontinuance with national bank Pathward, N.A., f/k/a MetaBank, to resolve an investigation into Pathward’s handling of customer accounts and settle claims that the...more

Orrick, Herrington & Sutcliffe LLP

Washington State Attorney General obtains civil penalties against debt collection agency for medical debt collection practices

On March 19, the Washington State Attorney General (AG) obtained an order from the King County Superior Court providing that a debt collection agency must pay civil penalties for allegedly failing to comply with the...more

Cozen O'Connor

Washington AG Secures Judgment Against Debt Collection Agency over Medical Debt Practices

Cozen O'Connor on

Washington AG Bob Ferguson has secured a court order imposing civil penalties on Optimum Outcomes, Inc. for the debt collection agency’s alleged failure to comply with the state’s Consumer Protection Act when it collected...more

Troutman Pepper Locke

Massachusetts AG Settles With Major Student Loan Servicer for $1.8M Over Faulty Notices

Troutman Pepper Locke on

On January 11, Massachusetts Attorney General (AG) Andrea Joy Campbell announced a $1.8 million settlement with Nelnet, Inc. (Nelnet), one of the largest federal student loan servicers in the U.S., for allegedly sending...more

Orrick, Herrington & Sutcliffe LLP

Colorado Attorney General fines debt collector $500,000 for collecting on illegal loans

On January 16, the Colorado State Attorney General (AG) reached a settlement agreement with a third-party debt collection company that is ordered to pay $500,000 to the State. The company previously contracted to collect debt...more

Troutman Pepper Locke

Colorado AG Settles With Debt Management Company Over Failure to Provide Customers With Signed Agreements

Troutman Pepper Locke on

On November 3, Colorado Attorney General (AG) Phil Weiser announced that his office reached a settlement with Touchstone Partners, Inc. (Touchstone), a noted debt management company. The AG’s allegations were that Touchstone...more

Cozen O'Connor

Can This Debt Collector Rise from the Ashes? Phoenix Pays $1.67 Million to CFPB

Cozen O'Connor on

The CFPB issued a consent order against medical debt collector Phoenix Financial Services, LLC for allegedly violating the Fair Credit Reporting Act, the Fair Debt Collection Practices Act, and the Consumer Financial...more

Cozen O'Connor

Debt Collectors Receive Lifetime Ban in Settlement with FTC, Pennsylvania AG

Cozen O'Connor on

The FTC and Pennsylvania AG Michelle Henry settled with International Credit Recovery, Inc. and two related individuals (collectively, “ICR”) to resolve allegations that ICR engaged in fraudulent debt collection efforts...more

Cozen O'Connor

The State AG Report – 3.30.2023

Cozen O'Connor on

Here are curated AG and federal regulatory news stories highlighting key areas in which state and federal regulators’ decisions are having an impact across the US: ·Multistate AG Coalition Urges EPA Action to Protect...more

Cozen O'Connor

Proposed CFPB Order Requires Debt Collector to Pay $24 Million

Cozen O'Connor on

The CFPB filed a proposed order against Portfolio Recovery Associates, LLC (PRA), one of the largest debt collectors in the nation, accusing the company of illegal debt collection practices in violation of a 2015 CFPB order,...more

Troutman Pepper Locke

Colorado AG Backs Increased Consumer Protections for Medical Transactions

Troutman Pepper Locke on

Colorado Attorney General Phil Weiser recently released a press release, supporting new Senate Bill 23-093 called “Increase Consumer Protections Medical Transactions.” Specifically, the bill would reduce medical debt for...more

Goodwin

New York Attorney General Shuts Down Buffalo Debt Collection Firm

Goodwin on

On November 23, 2021, the New York Attorney General (“NYAG”) announced an agreement shutting down a Buffalo, NY based debt collection firm that the NYAG alleges violated the Fair Debt Collections Practices Act (“FDCPA”), the...more

Goodwin

North Carolina AG Enters Into $23 Million Settlement with Debt Collector

Goodwin on

​On October 11, 2022, the North Carolina Attorney General’s Office (NC AG) announced that it had entered into a consent order with certain Texas-based debt collection companies, resolving allegations that those...more

Faegre Drinker Biddle & Reath LLP

State AG Updates: Arizona, Texas, California, North Carolina, Washington, New York and an AG Coalition

In this edition of Faegre Drinker’s State Attorneys General Update, we discuss: • The Arizona AG’s $85 million settlement with Google relating to location-tracking data...more

Cozen O'Connor

CFPB Advisory Opinion Bans Debt Collectors from Charging Unauthorized Convenience Fees

Cozen O'Connor on

The CFPB issued an Advisory Opinion affirming the agency’s position that federal law generally prohibits debt collectors from charging “convenience fees” on consumers making payments, and providing guidance to the fees that...more

Goodwin

CFPB and NY AG Reach $4 Million Settlement with Debt Collectors

Goodwin on

On May 23, 2022, the Consumer Financial Protection Bureau (CFPB) and the New York Attorney General (NY AG) announced that they have settled a case filed against six New York debt collection companies and affiliated...more

Hudson Cook, LLP

CFPB and New York AG Announce Settlement that Includes Permanent Industry Bans Against Debt Collection Companies and Employees

Hudson Cook, LLP on

HIGHLIGHTS: CFPB and the New York Attorney General ("NY AG") announced a proposed settlement of a lawsuit—originally filed in September 2020—against six interrelated companies and five individual defendants. The various...more

Goodwin

New York AG Recovers $1.2 Million from Debt Collection Company

Goodwin on

On November 23, 2021, New York Attorney General Letitia James (“New York AG”) announced that her office entered into an agreement with a debt collection company to resolve allegations that the company violated the Fair Debt...more

Cozen O'Connor

Debt Collector Permanently Banned for Engaging in Illegal Collection Practices and Debt Brokerage

Cozen O'Connor on

New York AG Letitia James reached a settlement with debt collector Andrew Fanelli and his companies (collectively “Fanelli”) to resolve allegations that Fanelli ran an illegal debt collection scheme in violation of the...more

Goodwin

West Virginia AG Files Suit to Block New York Debt Collection Company from Doing Business in West Virginia

Goodwin on

On September 23, 2021, the West Virginia Attorney General’s Office (AG) announced  that it had filed a complaint  against a New York-based debt collection agency for violations of the West Virginia Consumer Credit and...more

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