News & Analysis as of

Text Messages Telephone Consumer Protection Act Risk Management

DarrowEverett LLP

AI Meets TCPA: Navigating Business Compliance Risks in Phone Communications

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As artificial intelligence continues to transform business communications, companies will continue to face significant—and in some cases, increased—legal risks under the Telephone Consumer Protection Act (TCPA) when choosing...more

Wiley Rein LLP

[Webinar] Outsmarting Artificial Intelligence! Tips for Leveraging AI While Managing Risks - March 15th, 12:00 pm - 1:00 pm EDT

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With the 2024 election in full swing, political actors are using artificial intelligence in unprecedented ways. Join us as we explore the transformative potential of AI in shaping electoral strategies while learning about how...more

Rumberger | Kirk

Is Your Loyalty Program Putting Your Restaurant at Risk for TCPA Liability?

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TCPA litigation can cost companies, both big and small, millions of dollars. Loyalty programs are a great way for restaurants to keep in contact with their existing customers and incentivize future purchases. In the modern...more

BCLP

Lead Generation and the TCPA: How to Protect Your Company from Downstream Bad Actors

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Many businesses, including retailers, rely on inbound lead generators to identify prospective customers for telephone or text-based direct marketing campaigns. Sourcing inbound leads from a variety of providers allows firms...more

Rumberger | Kirk

Is Text Marketing Your Recipe for Success Or Your Company’s Downfall?

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Text-marketing (or SMS marketing) can be an essential tool for many small businesses. For a small price, any company can send bulk messages to hundreds of phone numbers of existing and potential customers. Originally...more

Neal, Gerber & Eisenberg LLP

Client Alert: The Future of Text Message Marketing

As Americans increasingly rely on text messages to communicate on a daily basis, marketers have taken note, and text advertising and marketing is increasingly common.  Indeed, text messages have a read rate of about 98%, and...more

Foley & Lardner LLP

Real Estate Industry Facing Threat of New TCPA Class Actions

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Real estate businesses should be aware that they may be the target of new class action lawsuits under the Telephone Consumer Protection Act (“TCPA”), which has the potential for significant liability exposure. Businesses in...more

Eversheds Sutherland (US) LLP

Four common risks in text message programs...and how to avoid them

Although the Telephone Consumer Protection Act (TCPA) may be most commonly known for its prohibitions on robocalls, text messages also fall within the TCPA’s broad scope. Given the outsize risk of class action TCPA litigation...more

Ballard Spahr LLP

FTC Highlights FDCPA Risks for Debt Collectors Using Social Media, Texts

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The Federal Trade Commission (FTC) recently published a reminder to debt collectors of the Fair Debt Collection Practices Act (FDCPA) compliance risks that are created by the use of social media or text messages in connection...more

Robins Kaplan LLP

8 Best Practices to Help You Manage Risks Associated With Mobile “Big Data”

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The more than six billion mobile devices in use worldwide offer companies access to a possible treasure trove of customer information in almost every consumer segment. These devices now create a constant stream of data—from...more

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