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Unfair or Deceptive Trade Practices Travelers

Troutman Pepper

State AGs Settle With Choice Hotels Over Hidden “Resort” Fees

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Four state attorneys general (state AGs) — Colorado, Oregon, Pennsylvania, and Texas — have announced resolutions with Choice Hotels International, Inc. (Choice Hotels), a prominent hotel conglomerate known for operating...more

Foster Garvey PC

Online Travel Update: Google Updates Upcoming

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Our weekly Online Travel Update for the week ending Sunday, January 27, is below. This week’s Update provides updates on both DOT’s and FTC’s recent rulemaking efforts around “hidden” industry fees. Enjoy....more

Foster Garvey PC

Online Travel Update: India’s MakeMyTrip Fined for Anti-Competitive Behavior

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Three of the four stories we feature in this week’s Update detail recent or ongoing examinations by competition regulators of the trade practices of several online travel platforms. Relatedly, we also include again a link to...more

Foster Garvey PC

Online Travel Update: Kayak Grows Development Team, and Fareportal’s Use of “Dark Patterns” Results in $2.6 Million Payment

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This week’s Update features a variety of topics, including Fareportal’s deceptive sales tactics and Expedia’s self-proclaimed collaborative approach. Enjoy....more

Cozen O'Connor

Online Travel Agency Reimburses Consumers Affected by COVID-19-Related Travel Cancellations

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Florida AG Ashley Moody reached a settlement with online travel agency BookIt Operating LLC, the operator of BookIt.com, (“BookIt”) to resolve allegations that it knowingly collecting money from consumers for travel made...more

Foster Garvey PC

Online Travel Update: Skift pays tribute to Marriott CEO Arne Sorenson; Kayak says meta search is still influential; Tripadvisor...

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This week’s Update features a number of stories highlighting last week’s Skift Online Travel and Distribution Summit, as well as Marriott CEO Arne Sorenson’s incredible impact on Marriott and its view on online travel. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update: Booking Holdings aims to cut costs; Travelport’s new CEO initiates tech overhaul; smaller tour...

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Our (travel-abbreviated) weekly OTA & Travel Distribution Update for the week ending February 28, 2020 is below. I’ll be back next week with our regular format. ...more

Foster Garvey PC

OTA & Travel Distribution Update: Indian online travel agent being investigated for potential consumer abuses; Kayak launches...

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Indian Online Travel Agent Joins Ranks of Those Being Investigated for Potential Consumer Abuses - (“MakeMyTrip faces battery of allegations of unfair business practices following merger,” MLex Market Insight on Nov 1,...more

Foster Garvey PC

OTA & Travel Distribution Update: Proposed legislation targets resort fees; Booking.com as the latest target of consumer watchdog

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Consumer protection concerns are a re-occurring theme in this week’s Update. Proposed Legislation Targets Resort Fees - ("House Bill Would Halt Undisclosed Resort Fees," Benzinga.com on Sep 27, 2019) This past...more

Foster Garvey PC

OTA & Travel Distribution Update: Marriott and Expedia reach landmark deal; TripAdvisor seeks to provide more transparency in...

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This week’s Update is by far one of the most substantive Updates we’ve had in some time. Enjoy....more

Foster Garvey PC

OTA & Travel Distribution Update - Reservation re-sales in the news again; Google's "Reserve" functionality gaining users; Renewed...

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This week’s OTA & Travel Distribution Update features a variety of stories, including renewed federal efforts to legislate third-party booking engines’ disclosure requirements. Enjoy....more

Foster Garvey PC

Hotels and Consumers Making Headway in Anti-Room Poaching Battle

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It’s estimated that room poaching results in upwards of $1.3 billion in lost revenue for hotels and lost funds for consumers every year. As hotels and consumers look for a way to fight against these losses, trademark...more

Foster Garvey PC

OTA & Travel Distribution Update - May 26th, 2017

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This week’s OTA & Travel Distribution Update for the week ending May 26, 2017 is below. A short, but significant update this week. Bi-Partisan Legislation Introduced to Stop Online Booking Scams [OTA]. In an effort to curb...more

Manatt, Phelps & Phillips, LLP

Insurance Recovery Law -- November 2014

Payment of Costs Doesn’t Preclude Unfair Trade Practices Claim Against Insurer - Why it matters: In a significant victory for policyholders, Massachusetts’ highest court ruled that an insured had a valid unfair...more

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